Adela Picar
Vallejo,CA
Summary
Client-oriented Realtor with 17 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing new and used homes and revealing customer needs to deliver solutions. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Flexible hard worker ready to learn and contribute to team success.
Overview
23
23
years of professional experience
Work History
Realtor
Corcoran Icon Properties
San Francisco, California
06.2020 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Conducted open houses and showings of properties to prospective buyers.
- Answered inquiries from potential buyers regarding features of property listings.
- Assisted clients in obtaining financing options such as mortgages or loans.
- Generated leads through networking activities, cold calling prospects, referrals.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Managed real estate transactions from initiation to closing.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Planned and coordinated open house events to move properties.
Realtor
Zephyr Real Estate - Ron Whitney
San Francisco, CA
07.2014 - 06.2020
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Promoted properties via advertisements, open houses and multiple listing services.
Sales Associate
Athleta
Burlingame, CA
12.2018 - 05.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Realtor Sales Associate
Madison Hunter
San Francisco, CA
09.2007 - 07.2014
- Conducted market research to identify potential buyers and sellers of real estate.
- Advised clients on the best options for buying or selling property.
- Negotiated purchase contracts, leases, and other agreements with parties involved in real estate transactions.
- Maintained an up-to-date knowledge of local real estate markets and trends.
Real Estate Assistant
Mid-Pacific Real Estate
San Francisco, CA
07.2006 - 08.2007
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Coordinated open houses and showings for potential buyers and sellers.
- Greeted clients upon arrival at office and assisted them in completing paperwork necessary for their real estate transactions.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
- Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
- Handled advertising and email marketing campaigns for listings to bring in qualified buyers.
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
- Handled incoming calls and directed callers to appropriate department or employee.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Sales Floor Manager
Macy's Department Store
San Francisco, CA
12.2000 - 12.2005
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Ensured that all staff members adhered to safety guidelines and regulations.
- Maintained a safe, clean and organized floor environment.
- Assigned tasks to team members in accordance with their skillset.
- Provided training and guidance to new employees regarding store policies and procedures.
- Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
- Conducted regular audits of store operations to ensure compliance with company standards.
- Resolved customer complaints or escalated them as necessary for further resolution.
- Created daily work schedules for staff members according to the needs of the business.
- Coached team members on customer service techniques and provided feedback on performance.
- Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
- Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
- Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
High School Diploma -
01.1978
Associate of Arts - General Studies
05.1980
Real Estate License - Real Estate
03.2005
Real Estate LIcense - Real Estate
07.2006
Skills
- Pricing Negotiation
- Schedule Coordination
- Purchase Agreements
- Property Management
- Contract Negotiation
- Client Relations
Timeline
Realtor - Corcoran Icon Properties
06.2020 - Current
Sales Associate - Athleta
12.2018 - 05.2023
Realtor - Zephyr Real Estate - Ron Whitney
07.2014 - 06.2020
Realtor Sales Associate - Madison Hunter
09.2007 - 07.2014
Real Estate Assistant - Mid-Pacific Real Estate
07.2006 - 08.2007
Sales Floor Manager - Macy's Department Store
12.2000 - 12.2005
Washington High School - High School Diploma,
City College of San Francisco - Associate of Arts, General Studies
Kaplan Real Estate - Real Estate License, Real Estate
Anthony School of Real Estate - Real Estate LIcense, Real Estate
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