Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adela Portillo

Houston,TX

Summary

Dynamic professional with a strong background in customer service and office administration, honed at Courtyard by Marriott. Proven ability to enhance team collaboration and maintain safety protocols while delivering exceptional support. Skilled in report preparation and effective communication, ensuring a positive experience for clients and colleagues alike. Seasoned professional with diverse experience in administrative support roles. Proven abilities include managing schedules, coordinating meetings, and handling correspondence. Strengths lie in strong communication skills, organizational prowess, and ability to multitask effectively. Previous work has consistently delivered improved office efficiency and streamlined procedures. Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite.

Overview

2
2
years of professional experience

Work History

The Scooter Assistant

student North center education
Houston, TX
07.2025 - Current
  • Greeted visitors, clients and guests in a professional manner.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Broke down boxes for garbage and recycling.
  • Offered reception coverage to relieve staff during absences or breaks.

Hotel Housekeeper

Courtyard by Marriott
Houston, TX
08.2023 - Current
  • Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
  • Educated new hires on policies and procedures related to the nursing assistant role within the facility.
  • Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
  • Observed universal precautions at all times when handling infectious materials or bodily fluids.

Education

GED -

North Center Education
13163 Northwest Fwy Houston,texas77040
07-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Office administration
  • Safety protocols
  • Report preparation
  • Positive and professional

Languages

spanol
Native/ Bilingual

Timeline

The Scooter Assistant

student North center education
07.2025 - Current

Hotel Housekeeper

Courtyard by Marriott
08.2023 - Current

GED -

North Center Education