Adela Rivera
Austin,Texas
Summary
Results-driven professional with 4+ years of experience in leasing and property management, now transitioning into sales development. Proven ability to build rapport with clients, manage pipelines, and exceed performance metrics. Strong communication, lead qualification, and CRM experience. Eager to bring a client-focused approach and sales acumen to a high-performing SDR team.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Kairoi Residential
09.2024 - Current
- Organized and promoted community events, managed appointments, and maintained comprehensive renewal and leasing processes efficiently.
- Drove occupancy rates to 95–98% through strategic sales initiatives and relationship-building.
- Generated qualified leads via digital platforms, community outreach, and referrals.
- Negotiated lease terms, executed contracts, and ensured compliance with property policies.
- Delivered top-tier customer service, fostering resident satisfaction and retention.
- Promoted property through engaging social media content, including creative video tours and property highlights, which significantly increased client engagement and interactions.
Leasing Professional
Greystar
05.2023 - 08.2024
- Specialized in lease-up properties, consistently achieving a closing ratio exceeding 40% from initial occupancy through property sale.
- Proficiently managed client communication and reporting using Excel & CRM, ensuring daily updates.
- Executed targeted marketing campaigns by distributing community flyers, enhancing local visibility.
- Organized and promoted community events, managed appointments, and maintained comprehensive renewal and leasing processes efficiently.
- Trained and mentored new leasing consultants on sales techniques and client communication.
Leasing Consultant
Allied Orion Group
08.2021 - 11.2022
- Spearheaded local business outreach and property promotion through diverse marketing strategies including collateral, calls, and emails.
- Supported property operations for 300 units, overseeing leasing, renewals, and resident relations.
- Increased resident retention by implementing proactive customer service initiatives.
- Assisted with budgeting, reporting, and vendor management to optimize property performance.
- Facilitated move-ins, inspections, and lease compliance to maintain community standards.
Education
High school diploma -
John B. Connally High School
Austin, Texas01.2021
Skills
- Sales & Negotiation, Leasing & Property Management, Customer Relationship Management (CRM), Contract Closing & Deal Execution, Prospecting & Lead Generation, Cross-Selling & Upselling, Market Analysis & Competitive Positioning, Communication & Presentation
Websites
Accomplishments
- Increased leasing conversion rates by 20%+ through consultative sales approach.
- Recognized for exceeding revenue goals and maintaining high occupancy rates.
Languages
Spanish
Native or Bilingual
Timeline
Leasing Professional
Kairoi Residential
09.2024 - Current
Leasing Professional
Greystar
05.2023 - 08.2024
Leasing Consultant
Allied Orion Group
08.2021 - 11.2022
High school diploma -
John B. Connally High School
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