Adela Torres

Crowley,TX

Summary

Dynamic Office Manager at J D Torres Truckings, adept at delivering exceptional customer service and maintaining confidentiality. Proven expertise in office administration and organizational skills, successfully managing financial records and ensuring balanced budgets. Recognized for effectively addressing client inquiries and enhancing operational efficiency.

Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.

Overview

years of professional experience

Work History

Office Manager

J D Torres Truckings

08.2006 - 08.2023

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

High School Diploma -

Paschal High School

3001 Forest Park Blvd, Fort Worth TX 76110

Accounting - Accounting

Mansfield Business School

Fort Worth TX

Skills

Customer service
Office management
Organizational skills

Office administration
Computer skills

Languages

English

Native or Bilingual

Spanish