Adele Michael
Gonzales,LA
Summary
Detail-oriented and highly organized professional with extensive experience in office administration, property management, and customer service. Proven ability to work independently, manage multiple responsibilities efficiently, and maintain high standards of performance. Proficient in Microsoft Office Suite, QuickBooks Pro, and StorEdge Property management software. Quick to learn new systems with a strong background in supervising teams and managing operations.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Property Manager
Dependable Storage Services
02.2024 - Current
- Manage the day-to-day operations of the storage facility.
- Enforce facility policies and procedures.
- Maintain accurate records of rentals, payments, and customer interactions.
- Handle tenant inquiries, move-ins, and move-outs.
- Monitor occupancy rates and implement strategies to maximize rentals
Housekeeping Supervisor and Front Desk Agent
Quality Inn and Suites
03.2021 - 09.2023
- Assign housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met
- Regularly take inventory of cleaning supplies and ordering stock as needed
- Issue cleaning supplies and equipment to housekeeping staff as needed
- Manage reservations, guest check ins and check outs, guest questions and 100% of the front desk processes
- Record all guest payments, check for validity of identification and process credit card payments
- Monitor guest complaints and resolve them efficiently
- Research and resolve monthly chargeback disputes from the guest
Freelance Marketing Representative
Michael's Marketing
09.2018 - 03.2020
- Developed proposals, negotiated contracts and set up service schedules to satisfy the needs of each customer.
- Assembled and disassembled promotional materials such as signs, banners, and cardboard displays.
- Promoted plans by skillfully explaining features and advantages and turning objections around to complete sales.
Real Estate Office Manager
United Real Estate Investors, LLC
09.2017 - 08.2018
- Generated listings for sales and rental properties through referrals.
- Marketed properties for clients by hosting open houses and by advertising online.
- Acted as liaison between buyers and sellers to ensure positive experiences for both parties.
- Showed properties to potential buyers at open houses & by appointment.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained a list of properties suited to different needs and budgets.
- Converted prospects to closed sales for clients located throughout Ascension and surrounding parishes.
- Negotiated contracts on behalf of clients
- Required minimal oversight to complete job tasks, meeting all deadlines and goals.
Bookkeeper
Airworks, Inc.
10.2005 - 09.2017
- Created customer invoices.
- Performed weekly payroll computation.
- Handled Accounts Payable and Accounts Receivable.
- Daily use of QuickBooks Pro.
- Reconciled accounts against bank statements to correct discrepancies.
- Reviewed vendor information regularly to keep addresses, EINs, and other data current.
- Set up new customers and vendors in QuickBooks for accurate billing.
- Researched payment issues and outstanding checks.
- Process accounts payable forms, invoices, and checks, and perform various other bookkeeping functions.
Education
Bachelor of Science - Business
Southeastern Louisiana University
Hammond, LASkills
- Microsoft office
- Eviction procedures
- Rent collection
- Property maintenance
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Task prioritization
- Customer service
- Organizational skills
- Office administration
Certification
Driver's License
Timeline
Property Manager
Dependable Storage Services
02.2024 - Current
Housekeeping Supervisor and Front Desk Agent
Quality Inn and Suites
03.2021 - 09.2023
Freelance Marketing Representative
Michael's Marketing
09.2018 - 03.2020
Real Estate Office Manager
United Real Estate Investors, LLC
09.2017 - 08.2018
Bookkeeper
Airworks, Inc.
10.2005 - 09.2017
Bachelor of Science - Business
Southeastern Louisiana University
Additional Information
I am a volunteer for the American Red Cross
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