Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Arbor Rehabilitation & Nursing Center
03.2022 - 07.2024
Provides each of the assigned residents with routine daily nursing care and services in accordance with the resident's assessment and care plan
Possess a current Certified Nursing Assistant certificate in the state of California
Assists with patient personal care needs (bathing, dressing, feeding, toileting, ambulation, transfers, positioning, etc.) as trained and in accordance with all safety and other regulations
Ensures patient safety and comfort in accordance with established policy and procedure
Monitors and reports on the health conditions of assigned patients ensuring quality services are being provided.
Direct Support Professional
Inalliance Inc.
08.2018 - 03.2022
Increase independent and integrated community and work access for adults with developmental disabilities in a 1:1 support ratio for those who require a rich level of support to gain or remain in work or community settings
Pre-employment activities
Help in obtaining integrated employment Retaining employment Learning Job/Volunteer Tasks Help with employment and community assimilation Learning appropriate work and community behavior
Help with accessing, utilizing and maintaining generic services
Help in developing preferences for community activities
Support in accessing community activities
Training in community integration, relationship building and positive community interaction
Transporting, toileting and transferring participants.
Assistant Manager
Squeeze Burger
07.2014 - 08.2018
The Assistant Manager supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations.
The Assistant Manger helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention)
Full accountability for restaurant operations in the absence of the Restaurant General Manager
Worked irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant
Interacting with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests
As an Assistant Manger and server experience with working at a fast pace
You must be committed to deliver a unique and memorable guest experience
Being punctual, patient, and mindful
Working knowledge of and experience POS and cash handing
Excellent people skills
The ability to remain calender pressure
Good team player
Provide professional & knowledgeable service
The ability to multi task and work well in a high volume work environment.
Medical Referral Specialist
Over 60 Health Center
10.2008 - 05.2009
Using data to do analytical tasks and charting tasks related to patient information
Communicating with patients about their status and condition through emails, phone and face-to-face conversations
Managing patient accounts with contact information, insurance and financial information in a confidential manner
Scheduling patient visits and answer questions, including billing and preparation
Ensuring services comply with state and federal regulatory requirements
Patient Care Coordinator
Sacramento Center for Hematology and Medical Oncology
11.2006 - 10.2008
Using data to do analytical tasks and charting tasks related to patient information
Communicating with patients about their status and condition through emails, phone and face-to-face conversations
Managing patient accounts with contact information, insurance and financial information in a confidential manner
Scheduling patient visits and answer questions, including billing and preparation
Ensuring services comply with state and federal regulatory requirements
Diagnostic Coordinator
Muir Orthopedic Specialists
07.2003 - 04.2006
Receive and triage referrals from physicians (radiologists) and/or mammography technologists
Serve as a resource for DI scheduling personnel to help define differences in screening and diagnostic mammography
Consult with and write protocols for decision-making based on radiologist's recommendations
Coordinate outpatient mammography scheduling to allow for quickest turnaround of follow-up ultrasound and/or biopsy, in one appointment if indicated
Coordinate scheduling of appointments for surgical consults to include plastic surgery, if requested, within 48 hours of the diagnostic radiology visits
As indicated by referring physician (surgeon or primary physician), perform a preliminary assessment of demographic and health status data for potential referrals to Social Services, Nutrition Services, Support Groups, Reach to Recovery or other appropriate agencies
Act as a liaison for patient in interfacing with hospital/clinical services
Assess patient's understanding of their diagnosis and therapeutic options, intervene with teaching, handouts, and audiovisual materials or make referrals as necessary
Assess patient satisfaction with program framework, processes and outcomes
Collaborates with physicians and ancillary services regarding coordination of treatments and procedures to facilitate timely and cost-effective care.
Education
Vocational School in Therapy Health Technician -
Andon College
Stockton, CA
06.2002
Skills
Developmental Disabilities Experience
Restaurant Management
Autism Experience
Medication Administration
Caregiving
Vital Signs
Computer skills
Medical terminology
Supervising experience
Time management
Communication skills
Working with people with disabilities
Teaching
Classroom experience
Patient care
Case management
Writing skills
Public speaking
Experience with children
Adult education
Mentoring
Skilled nursing facility
Anatomy knowledge
Transporting patients
Observing responses
Care plan implementation
Patient-focused care
Medical terminology knowledge
Compassionate caregiver
Patient Assessments
Ambulation Assistance
Patient relationship building
Responding to emergencies
Inpatient Care
Client Scheduling
Skill Development
Lesson Planning
Educational Support
Direct Supervision
Service Plan Design
Behavioral Management
Crisis Intervention
Stress Management
Life Skills Development
Positive Reinforcement
Activity Planning
Case Notes
Empathetic Approach
Daily living assistance
Regulatory Compliance
Support Services
Behavior Intervention Plans
Interpersonal Communication
Peer Counseling
Behavior improvements
Case Management
Group and individual instruction
Records Management
Effective Leadership
Crisis Intervention Techniques
Goal Planning
New Client Management
Business Networking
Goal Setting
Social integration
Teamwork and Collaboration
Behavioral Disorders
Transition management
Family Interaction
Group and Individual Meetings
Emotional Support
Continuing education
Enrichment Activities
Daily living support
Certification
CPR and First Aide
CNA, 05/01/21, 09/01/24
Driver's License, 09/01/23, 09/01/26
BLS Certification, 04/01/22, 04/01/25
First Aid Certification
Certified Home Health Aide
Timeline
Certified Nursing Assistant
Arbor Rehabilitation & Nursing Center
03.2022 - 07.2024
Direct Support Professional
Inalliance Inc.
08.2018 - 03.2022
Assistant Manager
Squeeze Burger
07.2014 - 08.2018
Medical Referral Specialist
Over 60 Health Center
10.2008 - 05.2009
Patient Care Coordinator
Sacramento Center for Hematology and Medical Oncology
11.2006 - 10.2008
Diagnostic Coordinator
Muir Orthopedic Specialists
07.2003 - 04.2006
Vocational School in Therapy Health Technician -
Andon College
CPR and First Aide
CNA, 05/01/21, 09/01/24
Driver's License, 09/01/23, 09/01/26
BLS Certification, 04/01/22, 04/01/25
First Aid Certification
Certified Home Health Aide
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