Adele Pearson
Atlanta,Georgia
Summary
Dynamic and multilingual flight attendant with a strong focus on exceptional customer service. Thrives in a team-driven environment, known for poised and personable demeanor. Recognized by colleagues and passengers for dedication to creating positive customer relations and welcoming attitudes. Detail-oriented team player excels at organizing tasks and managing multiple projects simultaneously, ensuring a high level of accuracy.
Overview
6
6
years of professional experience
Work History
Contract Corporate Flight Attendant
Jett Group Inc
06.2024 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and anticipating individual needs.
- Participated in ongoing professional development opportunities to stay current on industry trends and maintain certifications required for continued employment as a contract corporate flight attendant.
- Collaborated with pilots and ground crew to facilitate efficient flight operations and seamless transitions between legs.
- Maintained strict confidentiality regarding client information and travel plans, upholding a reputation for discretion and trustworthiness.
Contract Corporate Flight Attendant
MbAviation
05.2024 - Current
- Delivered high-quality catering services by working closely with chefs and restaurants to meet diverse dietary preferences and restrictions.
- Demonstrated flexibility in adapting to changing schedules or last-minute itinerary modifications, always prioritizing client satisfaction above all else.
- Assisted passengers with boarding and deplaning, offering support as needed for those requiring additional assistance.
Contract Flight Attendant
Presidential Aviation
06.2018 - Current
- Contributed to a positive work environment through effective communication skills and teamwork with fellow crew members.
- Collaborated with flight crew members to ensure seamless communication and coordination for safe and efficient flights.
- Conducted thorough pre-flight safety checks, contributing to an impeccable safety record throughout my contracts.
- Increased efficiency of catering operations by coordinating closely with vendors to ensure timely delivery of food items on board.
Lead Flight Attendant
AMBFO
04.2018 - 05.2024
- Managing Contract Flight Attendants, training, scheduling, and travel arrangements for crews
- Handled difficult situations professionally, maintaining composure under pressure while providing effective solutions.
- Ensuring proper understanding of safety protocols and expectations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Delivered personalized meal service to accommodate dietary restrictions and preferences of high-profile guests.
- Promoted company brand values by presenting a polished image and upholding high standards of professionalism at all times.
Flight Attendant
Coca-Cola Aviation
06.2018 - 07.2019
- Contract Flight Attendant focused on safety, professional discretion, and adaptability to client needs.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Answered passenger questions and provided solutions to issues arising during flights.
Education
Certified handler trained in responsible food service measures -
ServSafe Food Handler
Emergency and Evacuation Training -
Flight Safety International
05.2024
Heartsaver First Aid, CPR and AED Certification -
American Heart Association
05.2024
Medaire
05.2024
Etiquette training -
The Protocol School of Washington
01.2024
Da Vinvi Service Elite Training
09.2023
Trained to identify and transmit relevant medical data to ground-based doctors to guide in-flight decision making for medical events -
Tempus Training
01.2023
Skills
- Reliability and punctuality
- Exceptional customer service
- Food safety knowledge
- Emergency response training
- Menu Planning
- Discreet confidentiality
- International Etiquette
- In-flight Catering Expertise
- Flight safety awareness
- Strong Work Ethic
Timeline
Contract Corporate Flight Attendant
Jett Group Inc
06.2024 - Current
Contract Corporate Flight Attendant
MbAviation
05.2024 - Current
Contract Flight Attendant
Presidential Aviation
06.2018 - Current
Flight Attendant
Coca-Cola Aviation
06.2018 - 07.2019
Lead Flight Attendant
AMBFO
04.2018 - 05.2024
Certified handler trained in responsible food service measures -
ServSafe Food Handler
Emergency and Evacuation Training -
Flight Safety International
Heartsaver First Aid, CPR and AED Certification -
American Heart Association
Medaire
Etiquette training -
The Protocol School of Washington
Da Vinvi Service Elite Training
Trained to identify and transmit relevant medical data to ground-based doctors to guide in-flight decision making for medical events -
Tempus Training