Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adeleke Akinrefon

Palatine,IL

Summary

Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.

Overview

10
10
years of professional experience

Work History

Sales Executive

KURIYAMA Of America
Schamburg , IL
05.2018 - Current
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Held weekly meetings with director to identify techniques to overcome sales obstacles.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Liaised between clients and support team to quickly resolve issues.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Sales Associate

KURIYAMA OF AMERICA
Schaumburg, IL
05.2016 - 05.2018
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Inventory Associate

BWAY Corporation Dba Mauser Packaging Solutions
Chicago, IL
05.2013 - 05.2016
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Created reports detailing inventory costs, deliveries and usage.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Placed orders for new supplies based on established needs and special circumstances.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.

Customer Service Associate

SLOT Nigeria
ILE IFE , Osun State
04.2010 - 01.2012
  • Provided primary customer support to internal and external customers.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Informed customers about special promotions and provided detailed information for various products.

Education

Bachelor of Science - Accounting

Ekiti State University
ADO EKITI, Nigeria
03.2013

High School Diploma -

IFE ANGLICAN GRAMMER SCHOOL
ILE IFE Nigeria
06.2003

Skills

  • Business networking
  • Product promotions
  • Operations
  • Sales expertise
  • Business development and planning
  • Order management

Timeline

Sales Executive

KURIYAMA Of America
05.2018 - Current

Sales Associate

KURIYAMA OF AMERICA
05.2016 - 05.2018

Inventory Associate

BWAY Corporation Dba Mauser Packaging Solutions
05.2013 - 05.2016

Customer Service Associate

SLOT Nigeria
04.2010 - 01.2012

Bachelor of Science - Accounting

Ekiti State University

High School Diploma -

IFE ANGLICAN GRAMMER SCHOOL

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Adeleke Akinrefon