Adelfa Acosta
Miami,FL
Summary
With four years of expertise, this meticulous retail assistant, cashier, host, cleaner, and packager guarantees seamless operations and top-notch customer service. competent in upselling, efficiently using a variety of equipment, and providing a professional greeting to clients. adept at arranging parcels, looking for damage, and finding environmentally acceptable cleaning supplies. devoted to maintaining the highest standards of order, cleanliness, and security. renowned for their excellent cooperation, strong work ethic, and rapid learning, all of which support a productive and happy workplace.
Overview
6
6
years of professional experience
Work History
Packager
Self-employed
01.2024 - Current
- Received and inspected incoming products to ensure quality standards were met.
- Organized and labeled materials for efficient product packaging.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Weighed packaged items for accuracy in accordance with company standards.
- Transported completed packages from assembly line to designated storage areas.
House Keeper
Client Home
02.2022 - 04.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
Receptionist
Auto Nation Chevrolet
02.2021 - 05.2022
- Maintained a professional appearance at all times.
- Collected payments and provided accurate change to guests.
- Greeted customers in a friendly and professional manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Cashier
Rey Chavez
03.2020 - 12.2020
- Greeted customers in a friendly and professional manner
- Operated cash register, credit card machine, and other electronic equipment accurately and efficiently
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Retail Assistant
Boutique
05.2019 - 12.2019
- Reconciled cash register receipts with daily sales reports to ensure accuracy
- Created and maintained accurate records of customer orders, returns, and exchanges
- Performed daily store opening and closing duties, ensuring that all store policies were followed
- Up-sold and cross-sold products to customers
Education
High School Diploma -
Cuba Highschool
CubaSkills
- Multitasking
- Professionalism
- Inventory Management
- Basic computer skills
- Telephone reception
- Cleaning and sanitation
- Customer service expertise
- Team player with positive attitude
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Packager
Self-employed
01.2024 - Current
House Keeper
Client Home
02.2022 - 04.2023
Receptionist
Auto Nation Chevrolet
02.2021 - 05.2022
Cashier
Rey Chavez
03.2020 - 12.2020
Retail Assistant
Boutique
05.2019 - 12.2019
High School Diploma -
Cuba Highschool