Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Adelia Crowe

Cherokee,NC

Summary

Leader proven to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Bridges communication between partners and suppliers with strong business acumen and managerial abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Kobe Express
02.2017 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Managed schedule
  • Sent payroll to accountant

Education

Associate of Arts - Business Administration

Southwestern Community College
Sylva, NC
12.2023

GED -

Southwestern Community College
Sylva, NC
06.2017

Skills

  • Special Dietary Requirements
  • Front of House Display Creation
  • Menu Memorization
  • Ability to Lift 30 Pounds
  • Item Promotion
  • Conflict and Complaint Resolution
  • Check Payment Processing
  • Dining Room Cleaning and Upkeep
  • Guest Satisfaction
  • Knowledge in Excel/spreadsheets
  • Cash Register Operations
  • Price Memorization
  • Hospitality Service Expertise

Certification

Upon graduation in December 2023, I will receive a Business Administration Certificate.

Timeline

Server

Kobe Express
02.2017 - Current

Associate of Arts - Business Administration

Southwestern Community College

GED -

Southwestern Community College

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Adelia Crowe