Adelia Vilamar
Pompano Beach,FL
Summary
Dynamic and results-driven professional with extensive experience in customer service at Panera Bread. Proven ability to enhance customer satisfaction through effective communication and efficient POS operation. Skilled in multitasking and time management, consistently achieving high standards in fast-paced environments while training new team members to uphold service excellence.
Overview
4
4
years of professional experience
Work History
Server
Costal pointe senior living
Deerfield Beach
02.2023 - Current
- Provide attentive table service to 40–60 residents and guests per shift in a senior living community across breakfast, lunch, and dinner.
- Train and mentor new servers on resident-focused service standards and sanitation protocols, improving shift efficiency and consistency.
- Maintain dining room cleanliness and comply with health and safety regulations, contributing to zero food-safety incidents.
Cashier / customer service
Panera bread
Deerfield Beach
06.2022 - 11.2022
- Maintained food safety and cleanliness standards, completed opening/closing checklists, and supported daily inventory counts.
- Assisted in training new team members on POS operation and customer service best practices.
- Resolved customer concerns promptly, ensuring positive dining experiences and repeat visits.
Cashier/sales associate/customer service
Burlington store
Pompano Beach
10.2021 - 04.2022
- Delivered friendly, efficient checkout service in a high-volume retail environment, handling cash, card, and returns while maintaining accuracy and store standards.
- Assisted customers with product selection and promoted add-on items to drive sales and improve satisfaction.
- Resolved customer inquiries and returns professionally, following company policies
Education
High School Diploma -
Blanche Ely High School
Pompano Beach06-2023
Skills
- Adobe certification
- Graphic designer
- POS operation
- Digital marketing
- Time management
- Customer service
- Multitasking and organization
- Team member support
Languages
- English
- Haitian Creole
Timeline
Server
Costal pointe senior living
02.2023 - Current
Cashier / customer service
Panera bread
06.2022 - 11.2022
Cashier/sales associate/customer service
Burlington store
10.2021 - 04.2022
High School Diploma -
Blanche Ely High School