Adelina De León
Summary
Dedicated medical/administrative professional with over 15 years of successful experience in a fast-paced school/medical department setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Positive and upbeat with excellent communication skills.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Medical Assistant
Marine Military Academy (MMA)
08.2010 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting student cadets and medical department visitors.
- Assisted coworkers and staff members with special tasks on daily basis including transferring student cadets to medical appointments.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail including medical records, pharmacy prescriptions and office appointments.
- Performed medical records management, including filing, organizing and scanning documents.
- Transcribed and organized information to assist in preparing medical records and charts.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies prior to nurse examination.
- Directed student cadets to exam rooms, fielded questions, and prepared for nurse examinations.
- Liaised with physician offices and addressed inquiries, appointment requests and billing inquiries.
Store Entrepreneur
A & A De Leon
01.1990 - 01.2015
- Determined business plan, mission statement, and vision.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Devised processes to boost long-term business success and increase profit levels.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Generated additional revenue streams through constructive partner and client relationships.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Trained staff on operating procedures and company services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Education
Certificate - Medical Records Clerk
Texas State Technical College - Harlingen
Harlingen, TX05.1989
High School Diploma -
Raymondville High School
Raymondville, TX05.1987
Skills
- Office Administration
- Document Control
- Reception oversight
- Meeting planning
- Workflow Optimization
- Appointment Scheduling
- Filing
- Mail handling
- Data Entry
- Calendar Management
- Customer Relations
- Dedicated Team Player
Certification
- Certified in Basic Life Support (BLS)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Marine Military Academy (MMA)
08.2010 - Current
Store Entrepreneur
A & A De Leon
01.1990 - 01.2015
Certificate - Medical Records Clerk
Texas State Technical College - Harlingen
High School Diploma -
Raymondville High School
- Certified in Basic Life Support (BLS)
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