Your Name
Summary
Proven to excel in high-pressure environments, adept at multitasking and maintaining cleanliness, I significantly enhanced customer satisfaction at Ant’s. Leveraging strong order-taking abilities and a talkative nature, I achieved top sales in product upselling at NeroBianco. My quick learning and soft skills consistently improved service delivery, underscoring my results-driven approach.
Overview
1
1
year of professional experience
Work History
Junior Barista
NeroBianco
Bishkek, Kyrgyzstan
06.2023 - 08.2023
- Maintained a clean and organized workspace, ensuring optimal efficiency during peak hours.
- Demonstrated adaptability by quickly learning new menu offerings when seasonal changes or promotional items were introduced.
- Collaborated with team members to streamline workflow for improved customer service experience.
- Ensured prompt service delivery by efficiently managing multiple tasks under pressure during peak business hours.
- Helped to the Main Barista with lemonades, juices, smoothies and milk shakes.
- Sold sweets and snacks to guests.
- Made records in selling products.
Front Desk Receptionist
FortunaSakta
Bishkek, Kyrgyzstan
06.2022 - 08.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Helped with social media like Instagram page.
- Gave information about the organisation, made consultations.
Waitress Trainee
Ant’s
Bishkek, Kyrgyzstan
06.2022 - 07.2022
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Easy to learn, memorise menu and other things for work.
- Can work with people.
Education
Bachelor Of Law - Law (Pre-Law)
Academy of The Ministry of Internal Affairs
Bishkek, KyrgyzstanHigh School -
12 Gymnasium
Bishkek, Kyrgyzstan06.2022
Skills
- Cleanliness
- Order Taking
- Soft Skills
- Product Upselling
- Easy learning
- Talkative
- Calm
Languages
Russian
Full Professional
Kyrgyz
Native or Bilingual
Timeline
Junior Barista
NeroBianco
06.2023 - 08.2023
Front Desk Receptionist
FortunaSakta
06.2022 - 08.2022
Waitress Trainee
Ant’s
06.2022 - 07.2022
Bachelor Of Law - Law (Pre-Law)
Academy of The Ministry of Internal Affairs
High School -
12 Gymnasium