Adeline Jaffa-Eruemunor
Annapolis,MD
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Child & Youth Program Leader
US Navy Child Development Center
01.2023 - Current
- Mentors assigned CY Program Assistant team
- Work with senior employees to provide instruction and training to lower-level employees
- Assist lower-level employees in completing the Standardized Module Training
- Assist the Training and Curriculum (T&C) Specialist in helping lower-level CY Program Assistants translate professional development training into practice by mentoring, guiding and role-modeling
- Models appropriate behaviors and techniques for working with children and youth
- Provides suggestions and makes recommendations to credential practicum candidates
- Assists the T&C Specialist with recording observations and charts progress of team members' on-the-job skills
- Consults frequently with the T&C Specialist for guidance on strategies to further assist team members' professional development efforts.
- Often provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.
- Occasionally completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.
CYP Program Assistant
US Navy child development center
02.2018 - 10.2021
- Helped Established and maintained a safe environment for the children
- Openly exchanged ideas and materials with co-workers
- Trained in Epi-Pen and allergic reaction emergency procedures
- Trained in Child abuse and Neglect
- Provided excellent customer service and exceeded parents and management expectations
- Planned daily activities to keep the children entertained and calmed
- Demonstrated warmth, empathy, and listening skills to parents, the children in my care, and coworker under diverse and hectic conditions.
Direct Care Assistant
Assisted Living Facility
12.2017 - 05.2018
- Planned, prepared and served meals and snacks according to prescribed diets
- Cleaned and organized patients' Living quarters
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment
- Documented residents records on daily flow sheets
- Maintained a clean, orderly and well-stocked environment
- Gave assigned medicine
- Assisted them with using the restroom at all times
- Assisted them whenever they needed help.
Administrative Assistant
Transparency International Sierra Leone
02.2014 - 11.2014
- Promptly Responded to general inquiries from members, staff, and clients via telephone, mail, e-mail and fax
- Resolved service issues and shared benefits of additional services
- Offered exceptional customer service to differentiate and promote the company
- Maintained up-to-date knowledge of office policies
- Implemented new procedures and technologies that improved efficiency and streamlined operations
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted development and implementation of new administrative procedures.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Some College (No Degree) -
Medcert
High School Diploma -
Taibah International School
UgandaSkills
- Record sorting & Filing
- Problem-solving
- Team Oriented and Cooperative
- Active Listener
- Efficient & Detail-Oriented
- Calm and Professional Under Pressure
- Parent Communication
- Positive Reinforcement
Highlight
- Great interpersonal and communication skills
- Great professional attitude
- Skills oriented
- Highly motivated
- Adult and first Aid and CPR certified
- Trained in Food Handling Preparation
- Trained in CNIC childcare SOP regulations
- Excellent Customer Comprehension and service
- Service Orientation
- Reliable
- Fast Learner
- Excellent Time Management
- Basic Clerical Knowledge
- Active listener
- Able to Work as a Team
- Critical Thinker
- KIT trained (kids included together)
- Active Listening and Learning
References
Available upon request.
Timeline
Child & Youth Program Leader
US Navy Child Development Center
01.2023 - Current
CYP Program Assistant
US Navy child development center
02.2018 - 10.2021
Direct Care Assistant
Assisted Living Facility
12.2017 - 05.2018
Administrative Assistant
Transparency International Sierra Leone
02.2014 - 11.2014
Some College (No Degree) -
Medcert
High School Diploma -
Taibah International School
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