Adeline Kassay
MSW Social Work
Laurel,MD
Summary
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and practical communication skills.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Bring a positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-driven professional prepared for this role with a strong background in achieving high-impact outcomes. Skilled in problem-solving, critical thinking, and effective communication. Known for fostering team collaboration and adapting to evolving needs. Adept at utilizing analytical skills and innovative solutions to drive success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Intern
Fresenius Medical Care
- Providing psychosocial support to patients and their families
- This involves helping patients cope with their medical conditions by providing emotional support, counseling, and identifying resources
- Conducting assessments
- Interns conduct initial assessments of patient's psychosocial needs and help them develop care plans
- Facilitating support groups - Interns facilitate support groups for patients with similar diagnoses, such as kidney disease
- Making appropriate referrals—Interns make appropriate referrals if patients need additional support services, such as housing, Transportation, food assistance, or financial assistance
- Attending team meetings and case conferences - Interns attend team meetings (QAI) and case conferences with other healthcare professionals to discuss patients' needs and develop treatment plans
- Documenting patient information - Interns document all patient interactions and interventions in the electronic medical record system
- Learning and applying Fresenius Medical Care policies and practices—Interns should be familiar with the clinic's policies and procedures and follow these strict guidelines
- Developing interpersonal communication and problem-solving skills- The internship provides an excellent opportunity to develop practical interpersonal communication skills and critical thinking abilities
- Participating in ongoing education and training—Interns involved in continuing education and training to develop skills and improve overall performance
Dialysis Technician
Fresenius Kidney Care
06.2020 - Current
- Dialysis Technicians are healthcare professionals who work with patients with chronic kidney disease
- They operate and maintain dialysis machines that remove waste and excess fluids from the blood of patients whose kidneys can no longer perform these functions
- Set up and prepare dialysis machines for patient treatment
- Explain the dialysis procedure to patients and answer any questions
- Monitor patients' vital signs during dialysis and document the results
- Administer local anesthesia to patients before dialysis
- Check the condition and cleanliness of dialysis machines and report any malfunctions to the supervisor
- Provide comfort and support to patients during the dialysis process
- Clean and disinfect dialysis equipment and supplies used after each patient
- Maintain accurate and complete records of all patient treatments
- Act as an advocate for patients to ensure the highest level of care
- Collaborate with the healthcare team to provide optimal patient care
- Monitor patients during and after treatment and ensure that they are okay before being discharged
- Mix dialysis solutions such as bicarb, acid, and granuflo as per policy and procedure
Dialysis Technician
DaVita Dialysis
05.2018 - 06.2021
- Obtain and document patient information or prescriptions per policy and procedure
- Set up dialysis machines and ensure they pass all tests before beginning treatment with patients
- Record patient vital signs and monitor for swelling or abnormal situations
- Monitor patients during and after treatment and ensure they are okay before being discharged from the facility
- Lab champion, spin all blood labs, label tubes with the patient's correct information, and post them to the laboratory monthly or as directed by doctors
- Educate patients on medication, food, water intake, and emergency procedures when on the dialysis machine
- Responsible for monitoring patients and documenting everything, including abnormalities and notifying nurses
Caregiver
Visiting Angels
10.2017 - 04.2018
- Care for clients in a residential setting
- Accompany clients to medical appointments
- Meal preparation for clients
- Remind clients to take daily medication
- Assist with activities of daily living
- Any other duties as assigned
Caregiver
NMS Healthcare
05.2017 - 09.2017
- Care for patients daily
- Feed, bathe, and dress patients
- Serve meals, make beds, and keep rooms clean
- Answer patient calls for help and observe changes in the patient's condition or behavior
- Take the patient's vital signs
Insurance Sales Representative
Capital Express Assurance Co
10.2013 - 10.2016
- Gather client requirements, conduct research, and suggest the appropriate option to the client
- Calculate insurance policy premiums and discuss them with clients
- Call on clients or policyholders to explain policy, change beneficiaries, estimate insurance programs, and recommend changes/additions
- Monitor insurance claims to ensure rightful settlements for both insurer and clients
- Discuss client’s policy claims and provide or receive information as needed
- Develop marketing and sales strategies to compete with industry rivals
- Inspect and examine the general condition to decide if it's an acceptable insurance risk
Program Facilitator
International Rescue Committee
02.2012 - 10.2012
- Oversee the implementation of all governance programming activities according to implementing strategies/procedures/work plans and donor requirements to achieve project deliverables
- Monitor program implementation against work plans and overall project objectives while documenting progress and achievements
- Ensure effective and high-quality reporting, monitoring, and evaluation systems for both internal and external use, capturing best practices to support program decision-making
- Conduct regular budgets with the Governance & Rights team versus actual analysis
- Assist in the development and realignment of program budgets in collaboration with Finance Controller
- Manage program budgets according to IRC and donor procedures, policies, and requirements
- Identify funding opportunities for concepts and ideas developed by the IRC and partners
Education
Master of Science - Social Work
Delaware State University
Dover, DE05-2025
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Interpersonal and social skills
- Computer skills
- Self-motivation
- Continuous improvement
- Team collaboration
- Goal-oriented mindset
Accomplishments
Collaborated with a team of 5 to develop a patient education program tailored for dialysis patients. This program aimed to enhance patient understanding of their treatment options and promote self-management strategies.
Resolved a patient engagement issue through consumer testing of the educational materials. By gathering patient feedback about the clarity and effectiveness of the resources provided, we made necessary adjustments that improved overall comprehension.
Documented and resolved concerns related to patients’ emotional well-being, which led to a 30% increase in participation in support groups. By identifying key barriers to engagement, such as stigma and lack of awareness, I developed targeted outreach strategies to encourage patients to participate in these supportive environments.
Achieved a 25% increase in patient satisfaction scores through effectively helping with individualized care plans. This involved working closely with patients to understand their unique needs and preferences and collaborating with healthcare staff to ensure they were met in their care trajectory.
Certification
- Master of Social Work- Delaware State University (2025)
- Bachelor of Science in Sociology – Njala University (2012)
- Certified Clinical Hemodialysis Technician (CCHT) (2018)
- CNA/HHA Certification – Allied Health Technology, DC (2017)
- CPR & First Aid Certified-
Languages
English
Full Professional
Interests
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Cooking
- Travel
Timeline
Dialysis Technician
Fresenius Kidney Care
06.2020 - Current
Dialysis Technician
DaVita Dialysis
05.2018 - 06.2021
Caregiver
Visiting Angels
10.2017 - 04.2018
Caregiver
NMS Healthcare
05.2017 - 09.2017
Insurance Sales Representative
Capital Express Assurance Co
10.2013 - 10.2016
Program Facilitator
International Rescue Committee
02.2012 - 10.2012
Intern
Fresenius Medical Care
Master of Science - Social Work
Delaware State University