Adeline Nelson
Highlands Ranch,CO
Summary
Biology graduate seeking experience in the physical therapy field. Dedicated to supporting a team and providing compassionate service. Years of experience in the customer service industry, including training recruits.
Overview
6
6
years of professional experience
Work History
Barista Trainer
Starbucks Coffee Co.
Highlands Ranch, CO
06.2022 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive feedback when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Barista
Starbucks Coffee Co.
Highlands Ranch, CO
05.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Courtesy Clerk
Safeway
Roxborough
08.2018 - 05.2019
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Collaborated with team members to maintain a well-organized and efficient work area.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Education
Bachelor of Science - Biology
University of Colorado Denver
Aurora, CO12-2023
Associate of Science -
Arapahoe Community College
Littleton, CO05-2020
Skills
- maintaining a strong work ethic
- prioritizing customer experience
- enthusiasm for learning
- self-motivated
- team player
- adaptability
Accomplishments
- Voted Partner of the Quarter twice.
- Graduated magna cum laude.
- Recurrent Dean's List and President's List student.
Timeline
Barista Trainer
Starbucks Coffee Co.
06.2022 - Current
Barista
Starbucks Coffee Co.
05.2019 - Current
Courtesy Clerk
Safeway
08.2018 - 05.2019
Bachelor of Science - Biology
University of Colorado Denver
Associate of Science -
Arapahoe Community College
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