Adeline Preciado
Tolleson,AZ
Summary
At Cracker Barrel Old Country Store, I excelled in a fast-paced environment, enhancing customer satisfaction and streamlining service operations. Leveraging strong multitasking and exceptional customer service skills, effectively managed multiple tables and resolved conflicts, significantly improving guest experiences. Proficient in Microsoft Excel and active listening, I contributed to efficient team collaboration and guest engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Hospitality Worker/Head Hostess
Cracker Barrell Old Country Store
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Student Volunteer
Bank of America
06.2022 - Current
- Worked in team environment to maintain high levels of productivity.
- Assisted with special events and programs.
- Cultivated strong network of providers delivering necessary assistance to children and families that are less fortunate.
Student Teacher
La Joya Community High School
08.2023 - 05.2024
- Worked with classroom teacher to learn about current standards and best practices.
- Cultivated positive relationships with administration, teaching staff, and students.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Monitored student progress to provide feedback on assignments and guidance on areas requiring improvement.
- Continuously improved teaching practices through professional development opportunities, staying current with educational trends and research.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Memory retention
- Safe Food Handling
- Menu Memorization
- Food Running
- Customer Service
- Active Listening
- Problem-solving abilities
- Critical Thinking
- Microsoft Outlook
- Scheduling
- Microsoft Excel
Certification
- ServSafe
- Para Educator certificate
Timeline
Student Teacher
La Joya Community High School
08.2023 - 05.2024
Server/Hospitality Worker/Head Hostess
Cracker Barrell Old Country Store
10.2022 - Current
Student Volunteer
Bank of America
06.2022 - Current
High School Diploma -
La Joya Community High School
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