Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic

Adeline Sportel

Colorado Springs

Summary

FOH Team Member recognized for high productivity and swift task completion. Specialized in customer service, order management, and conflict resolution, ensuring efficient front-of-house operations. Proven ability to communicate effectively and work collaboratively, enhancing guest experiences. Strong organizational skills and commitment to hygiene and quality standards, consistently receiving positive feedback for order fulfillment accuracy.

Overview

3
3
years of professional experience
1
1
Certification

Work History

FOH Team Member

Capriotti's
Colorado Springs
04.2023 - 07.2025
  • Promoted special offers or discounts on menu items when appropriate.
  • Greeted customers with friendly and professional demeanor.
  • Stocked supplies such as silverware, condiments, napkins throughout the shift.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Completed daily side work tasks assigned by supervisor or manager.
  • Took to-go phone orders from guests following outlined procedures.

Server

Brookdale Assisted Living
Colorado Springs
07.2024 - 05.2025
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Took orders from customers accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Addressed complaints to kitchen staff and served replacement items.

Attendant

Broadmoor Hotel
Colorado Springs
05.2022 - 08.2022
  • Inspected equipment regularly to ensure proper functioning.
  • Greeted customers upon arrival at the pool area.
  • Assisted swimmers with pool rules and regulations.
  • Ensured safety of guests by enforcing all safety policies and practices.
  • Assisted in setting up chairs, umbrellas, tables, and other items needed for events or gatherings.
  • Provided guests with towels, shades and refreshments, answering questions and concerns.

Education

High School Diploma -

Cheyenne Mountain High School
Colorado Springs, CO
12-2024

Skills

  • Customer service
  • Order accuracy
  • Point of sale transactions
  • Conflict resolution
  • Team collaboration
  • Time management
  • Table setting
  • Greeting guests
  • Dining room setup

Languages

French
Limited

Certification

  • CPR and AED certified

Affiliations

  • Early High School Graduate

Timeline

Server

Brookdale Assisted Living
07.2024 - 05.2025

FOH Team Member

Capriotti's
04.2023 - 07.2025

Attendant

Broadmoor Hotel
05.2022 - 08.2022

High School Diploma -

Cheyenne Mountain High School

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