Adelisa Avdic
Urbandale ,IA
Summary
Dedicated to serving others for the well-being of the greater good. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Securitas Security Services USA
06.2023 - Current
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Improved communication within the organization through regular updates on policies, procedures, and key events.
- Developed comprehensive training programs for new hires which resulted in faster onboarding and increased efficiency.
Logistics Specialist
United States Army Reserve
01.2019 - Current
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Issued timely and accurate responses to both internal and external inquiries.
- Tracked and managed transfer paperwork such as packing lists.
Security Officer
Securitas Security Services USA
10.2022 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored property and investigated areas of suspicion.
Operations Manager
Genesis Health Clubs
12.2017 - 10.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
Equipment Technician
Amazon
12.2021 - 08.2022
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Maintained documentation of equipment maintenance tasks, new installations.
Fitness Enthusiast
Vitamin Shoppe
02.2020 - 05.2020
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Associate of Science - Criminal Justice
Des Moines Area Community College
Ankeny, IA05.2023
Urbandale High School
Urbandale, IA05.2020
Skills
- Operations Management
- Customer Experience
- Policy and Procedure Implementation
- High-Pressure Environments
- Staff Management
Languages
Croatian
Native or Bilingual
Serbian
Native or Bilingual
Timeline
Administrative Officer
Securitas Security Services USA
06.2023 - Current
Security Officer
Securitas Security Services USA
10.2022 - 06.2023
Equipment Technician
Amazon
12.2021 - 08.2022
Fitness Enthusiast
Vitamin Shoppe
02.2020 - 05.2020
Logistics Specialist
United States Army Reserve
01.2019 - Current
Operations Manager
Genesis Health Clubs
12.2017 - 10.2022
Associate of Science - Criminal Justice
Des Moines Area Community College
Urbandale High School