Adelita Madrid Bueso
portland,Oregon
Summary
Friendly Guest Room Attendant with extensive experience working in sanitation and customer service. Personable team member promptly addresses guest needs, queries and concerns and reports complex problems to supervisors. Detailed planner keeps comprehensive records of inventory, cleaning tasks and rooms serviced.
Overview
7
7
years of professional experience
Work History
Guest Room Attendant
Residence Inn Marriott
Portland, OR
07.2024 - 07.2024
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Reported damage or theft of hotel property to management.
- Sorted and counted linens and organized in storage areas.
- Vacuumed carpets and dusted furniture in each guest room prior to checkout.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Guest Room Attendant
Hotel deLuxe
Portland, OR
06.2024 - 07.2024
- Locked guest rooms after performing housekeeping services and maintained complete security.
- Reported damage or theft of hotel property to management.
- Vacuumed carpets and dusted furniture in each guest room prior to checkout.
- Coached new housekeeping personnel by demonstrating approved cleaning procedures.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Guest Room Attendant
Residence Inn Portland Hotel Downtown
Portland, OR
05.2023 - 12.2023
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Reported damage or theft of hotel property to management.
- Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
- Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
- Organized supplies for use based on expected customer needs.
- Inspected vacant rooms for repairs or renovations needed before assigning them to new guests.
- Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
Housekeeper
The Hoxton
Portland, OR
02.2023 - 08.2023
- Returned rooms to occupant-ready status to satisfy future guests.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Inspected furniture for damage or stains in between guest stays.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Waxed and polished wood furnishings to restore faded appearance.
- Observed proper use of chemicals when cleaning various surfaces.
Housekeeping Room Attendant
Doubletree By Hilton Hotel
Portland, OR
10.2022 - 02.2023
- Followed safety procedures when using chemical cleaners and power equipment.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Removed trash from rooms and replaced liners to wastebaskets.
Cook
McDonald's
Portland, OR
08.2022 - 10.2022
- Organized storage areas for efficient usage of space.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Grilled and deep fried various foods from meats to potatoes.
- Adhered to food safety standards when storing and preparing foods.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
Receptionist
Flavers remodeling
Vancouver, WA
01.2017 - 02.2020
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Education
GED -
Clark College
Vancouver, WASkills
- Safety awareness
- Work prioritization
- Lost and found procedures
- Janitorial services
- Front desk communications
- Cross-cultural sensitivity
- Housekeeping
- Linens and toiletries replacement
- Trash waste and removal
- Hygiene standards
- Housekeeping knowledge
- Basic maintenance
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Guest Room Attendant
Residence Inn Marriott
07.2024 - 07.2024
Guest Room Attendant
Hotel deLuxe
06.2024 - 07.2024
Guest Room Attendant
Residence Inn Portland Hotel Downtown
05.2023 - 12.2023
Housekeeper
The Hoxton
02.2023 - 08.2023
Housekeeping Room Attendant
Doubletree By Hilton Hotel
10.2022 - 02.2023
Cook
McDonald's
08.2022 - 10.2022
Receptionist
Flavers remodeling
01.2017 - 02.2020
GED -
Clark College