Adell Washburn
Chubbuck,ID
Summary
Dedicated Administrative professional. Skilled in Microsoft Excel and various programs. Adept at fostering positive relationships. Demonstrates exceptional time management and office administration capabilities, ensuring seamless operations and confidentiality. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Idaho State University
08.2018 - Current
- routing calls, delivering messages to staff and greeting visitors.
- Planned and executed events for the Political Science Department (POLS bbq, Election Party, Phi Sigma Alpha)
- Managed a variety of different databases (ie social media, POLS website)
- In charge of purchasing and budget. Keeping budget spreadsheets and purchasing logs
- Creating course schedules as well as faculty calendars
- Responsible for all hiring paper work for Work study, Faculty, Adjuncts, and Graduate Assistantships
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Experience with a multitude of programs (Excel, Adobe, Fast Finance, Argos, Canva)
Nanny
Chessie Meyer
06.2016 - 08.2018
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Customer Service Representative
American Family Insurance
01.2015 - 06.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Prepare insurance quotes for customers
- Responded to customer requests for products, services, and company information.
Library Work Study
Marshal Public Library
08.2014 - 05.2015
- Organize materials and catalog books
- assist patrons with research and finding materials
Education
Bachelor of Arts - General Studies
Idaho State University
Pocatello, ID05.2016
Skills
Customer Service
Data Entry
Computer Skills
Microsoft Excel
File Organization
Time management
Scheduling
Documentation and Recordkeeping
Office Management
Invoice Processing
Budgeting
Office Administration
Timeline
Administrative Assistant
Idaho State University
08.2018 - Current
Nanny
Chessie Meyer
06.2016 - 08.2018
Customer Service Representative
American Family Insurance
01.2015 - 06.2016
Library Work Study
Marshal Public Library
08.2014 - 05.2015
Bachelor of Arts - General Studies
Idaho State University
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