Adelyn Moroz
York,SC
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Dominoes Pizza. Excelled in problem-solving and cash handling, ensuring smooth shift operations and a cohesive work environment. Demonstrated ability to train and supervise staff, significantly improving efficiency and maintaining high safety standards.
Overview
4
4
years of professional experience
Work History
Shift Leader
Dominoes Pizza
05.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
Education
High School Diploma -
York Comprehensive High School
York, SC06.2021
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Customer Service Management
- Team Supervision
- Inventory Counts
- Assigning Work
- Rules Enforcement
- Employee Attendance Monitoring
- Policy and Procedure Enforcement
Timeline
Shift Leader
Dominoes Pizza
05.2020 - Current
High School Diploma -
York Comprehensive High School