Adelynn Chan
Brockport
Summary
Dedicated and versatile professional with experience in customer service, sales, and fast-paced environments. Skilled at building positive customer relationships, delivering exceptional service, and ensuring smooth operations in both retail and hospitality settings. Proficient in managing point-of-sale systems, maintaining inventory, and working collaboratively with diverse teams. Known for adaptability, strong communication skills, and a proactive approach to problem-solving, ensuring customer satisfaction and business success. Developed exceptional caregiving skills in supportive environment, providing compassionate care and assisting with daily activities. Excelling in communication and problem-solving, ensuring well-being and comfort of individuals. Seeking to transition into new field, leveraging strong interpersonal abilities and commitment to positive outcomes. Seeking job within healthcare community to gain experience to further my career. I am hoping to get a nursing degree within the next five years and I believe that working in a doctors office/within the healthcare community will help me gain invaluable experience to help me be the best healthcare professional I am able to be.
Overview
2
2
years of professional experience
Work History
Respite Caregiver
Catholic Charities
07.2025 - Current
- Provided compassionate, individualized care and supervision for children with a range of learning disabilities in a respite care program.
- Supported children in developing social, emotional, and behavioral skills through structured activities and positive reinforcement.
- Collaborated with parents and guardians to ensure consistency in care, and to support individualized goals for each child.
- Implemented behavior management strategies tailored to each child’s developmental and emotional needs.
- Facilitated engaging educational and recreational activities that promoted communication, motor skills, and confidence.
- Maintained accurate daily reports and documentation in compliance with government program standards and safety regulations.
- Ensured a safe, inclusive, and supportive environment for all participants, prioritizing dignity, respect, and positive interaction.
- Demonstrated patience, empathy, and professionalism while supporting children during challenging emotional or behavioral moments.
- Participated in ongoing training related to developmental disabilities, crisis intervention, and inclusive care practices.
Barista Shift Lead
Mamaste Cafe and Play
08.2024 - Current
- Trained, coached, and mentored new baristas on beverage preparation, POS operations, and customer service standards, fostering a collaborative team environment.
- Delivered excellent customer service by greeting guests, taking accurate orders, and addressing questions or concerns to create a positive experience.
- Prepared and planned parties for over 30 people of all ages.
- Maintained a clean and organized workspace, adhering to health and safety guidelines, to ensure a welcoming environment for customers.
- Prepared and served a variety of coffee beverages, teas, and specialty drinks with precision and speed, ensuring high-quality standards.
- Supervised daily operations to ensure prompt service and high-quality beverage preparation.
- Monitored inventory levels, restocked supplies, and communicated with management to ensure seamless daily operations.
- Assisted with promotional activities, such as upselling seasonal menu items, contributing to increased sales and customer engagement.
- Adapted to fast-paced environments during peak hours, demonstrating strong multitasking and time-management skills.
Brand Associate
Old Navy
10.2023 - 01.2025
- Delivered exceptional customer service by assisting customers with product selection, styling advice, and sizing recommendations.
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accurate cash handling and credit card processing.
- Maintained a visually appealing store layout by restocking merchandise, organizing displays, and folding apparel.
- Achieved or exceeded daily sales goals by upselling products and promoting store promotions.
- Handled customer inquiries and resolved complaints in a professional and timely manner.
- Conducted inventory checks and assisted in stock replenishment to ensure product availability.
- Collaborated with team members to set up seasonal displays and promotional events.
- Ensured fitting rooms were clean and organized while providing a welcoming atmosphere for customers.
- Trained new team members on store procedures, product knowledge, and customer service standards.
Education
College credits -
Tarrant County College
01.2024
High school diploma - undefined
Homeschool through State of Texas
01.2024
College credits - undefined
Southeastern University
01.2023
High school diploma - undefined
Homeschool through Brockport SD
01.2023
Skills
- Compassionate human connection
- Inventory management
- Communication
- Organization
- Social skills development
- Team collaboration
- Multitasking efficiency
- Customer service excellence
- Product knowledge training
Timeline
Respite Caregiver
Catholic Charities
07.2025 - Current
Barista Shift Lead
Mamaste Cafe and Play
08.2024 - Current
Brand Associate
Old Navy
10.2023 - 01.2025
High school diploma - undefined
Homeschool through State of Texas
College credits - undefined
Southeastern University
High school diploma - undefined
Homeschool through Brockport SD
College credits -
Tarrant County College