Adelyssia Soto
Milwaukee,WI
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Evin at Oconomowoc
05.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Assistant Store Manager
Lovisa
11.2023 - 05.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Dog Handler
Doggy Office LLC
06.2022 - 03.2024
- Maintained cleanliness within boarding facilities by regularly sanitizing kennels and play areas to ensure the health of all animals under my care.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Achieved timely and efficient completion of tasks by prioritizing workload and effectively managing time in a fast-paced environment.
- Reduced instances of behavioral issues among dogs by implementing structured routines during daily activities such as feeding, walking, and playing.
Front Desk Receptionist
Dave & Buster's
02.2022 - 05.2022
- As a receptionist I picked up a lot of communication skills
- My job was to greet customers, guide them to the appropriate area, describe our pricing and package deals, take phone calls, schedule parties, and handle money and the cashbox.
Sales Associate
Old Navy
06.2021 - 09.2021
- Helped customers locate products and checked the store system for merchandise at other sites
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for the sales floor by pricing or tagging
- Educated associates on market trends and stayed up-to-date on forecasts
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Cashier
POC, Kohls
09.2020 - 05.2021
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Greet customers entering establishments
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Assist customers by providing information and resolving their complaints
- Collected and authorized payments of guests
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Team Member
Burger King
06.2020 - 09.2020
- Contributed to team success by completing jobs quickly and accurately
- Pursued learning opportunities to advance knowledge and take on leadership positions
- Reviewed component quality to assess conformance with tolerances and remove unacceptable products
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food
- Accept payment from customers, and make change as necessary
- Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
Education
No Degree - Business Management
Milwaukee Area Technical College
Milwaukee, WI05.2024
Diploma -
Golda Meir High School
05.2022
Skills
- Customer service
- Food Preparation
- Dog handling
- Verbal and written communication skills
- First aid and safety
- Client documentation
- Operating Technology
- Answering telephones and directing calls
- Time Management
- Multitasking and Organization
Certification
CBRF Certification
Timeline
Caregiver
Evin at Oconomowoc
05.2024 - Current
Assistant Store Manager
Lovisa
11.2023 - 05.2024
Dog Handler
Doggy Office LLC
06.2022 - 03.2024
Front Desk Receptionist
Dave & Buster's
02.2022 - 05.2022
Sales Associate
Old Navy
06.2021 - 09.2021
Cashier
POC, Kohls
09.2020 - 05.2021
Team Member
Burger King
06.2020 - 09.2020
No Degree - Business Management
Milwaukee Area Technical College
Diploma -
Golda Meir High School
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