Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personalitystrengths
Languages
Timeline
Generic

Aden Ahmed

Minneapolis,MN

Summary

Program Manager with over 5 years of experience in resettlement and human services. Expertise in program management, staff supervision, and compliance. Proven ability to build strategic partnerships and deliver tailored support. Dependable and methodical, excelling in structured environments with clear goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Program Coordinator, ICM

Lutheran Social Services of Minnesota
03.2024 - Current
  • Implemented sustainable practices to ensure long-term success
  • Built strategic partnerships to support program goals
  • Delivered customized support for refugee clients via intensive case management

Resettlement Supervisor

International Rescue Committee (IRC)
01.2021 - 12.2022
  • Oversaw logistics and initial support for refugees, immigrants, and asylum seekers
  • Coordinated orientation sessions and cultural adjustment workshops
  • Monitored case progress, ensuring compliance with resettlement goals

Resettlement Case Manager

R&P Lutheran Social Services of Minnesota
01.2021 - 12.2021
  • Managed refugee arrival support and developed tailored resettlement plans
  • Enhanced client self-sufficiency and integration into the U.S

Protection Associate, Team Leader, and Interpreter

UNHCR, Indonesia
06.2019 - 12.2021
  • Conducted Refugee Status Determination (RSD) interviews for resettlement eligibility
  • Led a team coordinating protection activities and ensuring compliance with UNHCR guidelines
  • Assisted clients in understanding their rights related to resettlement

Community Outreach Coordinator

Church World Services
05.2014 - 12.2019
  • Launched social work programs and coordinated community initiatives
  • Conducted outreach and raised awareness of community services

Food Distribution Centre Supervisor

The Lutheran World Federation (LWF)
05.2012 - 02.2013
  • Supervised a large staff to ensure effective food distribution operations in the Kakuma Refugee Camp
  • Liaised between agencies and refugee communities for effective food distribution
  • Resolved conflicts and compiled daily statistics

Education

Master of Public Policy -

Humphrey School of Public Affairs, University of Minnesota
05.2025

Bachelor of Arts - Psychology

University of Minnesota
01.2023

bachelor’s degree - international relations, Peace and Conflict Studies

University of Jayabaya
01.2021

Skills

  • Program Management
  • Case Management
  • Community Outreach
  • Strategic Planning

Certification

  • Leadership Training, University of Minnesota, 05/01/23
  • Professional Interpretation, University of Cairo, 12/01/15
  • First Aid Training Level One, CWS, 2015
  • U.S. Institute of Diplomacy and Human Rights, Certification

Accomplishments

  • Sustainable Practices Implementation: Optimized asset utilization at Lutheran Social Services of Minnesota, enhancing program impact.
  • Comprehensive Resettlement Plans: Developed tailored resettlement plans improving client integration and access to essential services.
  • Cultural Adjustment Workshops: Fostered local partnerships and facilitated successful community integration for refugees at the International Rescue Committee.

Personalitystrengths

  • Conventional: Adheres to established processes and methods.
  • Accommodating: Diplomatic and accepting of others’ needs.
  • Structured: Meticulous, achievement-oriented, and composed under pressure.
  • Collaborative: Relationship builder, assertive, and equipped to lead.

Languages

Swahili
Elementary
somal
Native or Bilingual
Indonesian
Limited Working

Timeline

Program Coordinator, ICM

Lutheran Social Services of Minnesota
03.2024 - Current

Resettlement Supervisor

International Rescue Committee (IRC)
01.2021 - 12.2022

Resettlement Case Manager

R&P Lutheran Social Services of Minnesota
01.2021 - 12.2021

Protection Associate, Team Leader, and Interpreter

UNHCR, Indonesia
06.2019 - 12.2021

Community Outreach Coordinator

Church World Services
05.2014 - 12.2019

Food Distribution Centre Supervisor

The Lutheran World Federation (LWF)
05.2012 - 02.2013

Bachelor of Arts - Psychology

University of Minnesota

bachelor’s degree - international relations, Peace and Conflict Studies

University of Jayabaya
  • Leadership Training, University of Minnesota, 05/01/23
  • Professional Interpretation, University of Cairo, 12/01/15
  • First Aid Training Level One, CWS, 2015
  • U.S. Institute of Diplomacy and Human Rights, Certification

Master of Public Policy -

Humphrey School of Public Affairs, University of Minnesota
Aden Ahmed