Aden Alexander

• Handling 50+ Calls / Emails (Minimum) Weekly
• Supervised daily warehouse operations, ensuring adherence to safety standards and efficient workflow.
• Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
• Trained and mentored staff on best practices for material handling and equipment operation.
• Implemented process improvements that increased productivity and reduced operational delays.
• Monitored performance metrics, identifying areas for improvement to enhance overall efficiency.
• Led team meetings to communicate goals, address challenges, and foster collaboration among staff.
• Oversaw compliance with company policies and industry regulations in warehouse operations.
• Supervised shipping and handling operations.
• Used warehouse management software to reconcile daily inventory.
• Maintained high levels of accuracy in daily operations.
• Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
• Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
• Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
• Performed troubleshooting to resolve issues with equipment, devices and products.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Evaluated team performance and provided feedback on areas requiring improvement.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

• Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
• Trained and mentored staff on inventory management systems and operational procedures.
• Implemented process improvements that enhanced order fulfillment accuracy and reduced delays.
• Coordinated with suppliers to streamline inventory replenishment and minimize stock discrepancies.
• Managed scheduling of personnel, optimizing labor resources for peak operational efficiency.
• Developed training materials for new hires, improving onboarding experience and retention rates.
• Conducted regular audits of inventory levels, identifying areas for cost reduction and waste elimination.
• Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Streamlined inventory control processes for better accuracy and reduced waste.
• Created and enforced detailed organization processes to increase quality and service standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.

Maintained cleanliness and organization of bar area to enhance

customer experience.

• Restocked supplies, ensuring availability of ingredients for drink preparation.
• Supported inventory management by tracking stock levels and reporting shortages.
• Provided exceptional customer service by promptly addressing guest inquiries and needs.
• Trained new staff on bar procedures, improving onboarding efficiency and consistency.
• Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
• Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
• Restocked ice, condiments, and snacks.
• Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
• Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
• Replaced empty kegs and soda syrups.
• Coordinated with servers and bartenders to maintain smooth operation of bar area.

• Greeted and seated guests, ensuring a welcoming environment.
• Managed waitlists effectively to optimize seating efficiency.
• Communicated with kitchen staff regarding guest preferences and special requests.
• Assisted in training new hosts on procedures and customer service standards.
• Resolved guest inquiries and concerns promptly to enhance satisfaction.
• Maintained cleanliness and organization of host stand and dining area.
• Monitored dining area for table availability and guest flow management.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.