Summary
Overview
Work History
Skills
Timeline
Generic

Aden Bise

Fort Wayne

Summary

Experienced manager and team leader with a demonstrated track record of increasing sales, improving operational efficiency, and enhancing customer satisfaction. Strong leadership skills in managing a diverse team, implementing strategic business initiatives, and ensuring a seamless experience for customers. Proven ability to drive revenue growth, reduce costs, and streamline processes to achieve company goals. Seeking to leverage my expertise in leadership to contribute to the success of a growth oriented, dynamic organization.

Overview

6
6
years of professional experience

Work History

Assistant General Manager

Skyline Chili
08.2024 - Current
  • Developed and implemented policies and procedures to increase operational efficiency, customer satisfaction, and cleanliness standards.
  • Handled the tracking of inventory and ordering of product through multiple pipelines.
  • Resolved problems promptly to elevate customer approval.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

General Store Manager

Tim Hortons
04.2023 - 05.2024
  • Led a team of employees to exceed sales targets by implementing effective sales strategies and promoting excellent customer service.
  • Developed and executed operational plans to optimize store efficiency, resulting in a 18% increase in overall store profitability.
  • Implemented inventory management procedures that reduced stock losses by 40% and improved stock turnover rate.
  • Fostered a positive work environment by resolving conflicts, motivating team members, and promoting a culture of collaboration and excellence.
  • Negotiated and managed catering contracts to ensure timely and high-quality execution, enhancing store profitability.

Freezer Department Lead

Gordon Food Service
06.2022 - 03.2023
  • Lead and oversee daily operations in the freezer department, including training and supervision of staff to ensure efficient and productive workflow.
  • Coordinated inventory management and replenishment to prevent stockouts and minimize waste, resulting in improved product availability and reduced costs.
  • Implemented new process improvements to streamline freezer department operations and optimize productivity.

Barista

Starbucks
10.2021 - 02.2022
  • Prepared and served high-quality espresso drinks, brewed coffee, and specialty beverages in a fast-paced cafe environment.
  • Provided excellent customer service by greeting guests, taking orders, and ensuring their satisfaction with their food and beverages.
  • Maintained cleanliness and organization of the coffee station and cafe to ensure a welcoming atmosphere for customers.
  • Operated cash register and handled cash transactions accurately.

Cook/Cashier

Lucky's Diner and Truck Stop
06.2019 - 05.2021
  • Prepared and cooked menu items according to recipes and food safety standards.
  • Provided outstanding customer service by taking and ringing up orders efficiently.
  • Maintained cleanliness and organization of work area to ensure food safety and sanitation compliance.

Skills

  • Business development
  • Sales growth
  • Marketing and promotions
  • Operations management
  • Budget control
  • Employee relations
  • Team leadership expertise
  • Strategic planning skill
  • Creativity and innovation

Timeline

Assistant General Manager

Skyline Chili
08.2024 - Current

General Store Manager

Tim Hortons
04.2023 - 05.2024

Freezer Department Lead

Gordon Food Service
06.2022 - 03.2023

Barista

Starbucks
10.2021 - 02.2022

Cook/Cashier

Lucky's Diner and Truck Stop
06.2019 - 05.2021

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Aden Bise