Aden Bishop

• Received, inspected, and documented incoming shipments, ensuring accuracy against purchase orders and identifying any damages or discrepancies.
• Organized and stored materials in designated warehouse locations, maintaining proper inventory rotation and cleanliness.
• Picked, packed, and prepared orders for shipment in line with agency standards and deadlines.
• Operated forklifts, pallet jacks, and other material-handling equipment to safely move and load products.
• Maintained accurate inventory records through physical counts and use of the Warehouse Management System (WMS).

• Provide exceptional customer service by promptly addressing inquiries, concerns, and taking ownership

of service visits, and fostering a welcoming environment for our customers.

• Assess technical issues, offering solutions over the phone when possible.

• Accurately document customer concerns and data into the Dealer Management System and

demonstrate strong attention to detail

• Conduct transactions, de-escalate customers when upset about service.

• Process vehicles into shop for technicians, correlate correct parts, drive to pick up parts.

• Make home deliveries to provide excellent customer service as well as go over all the service the

vehicle received.

• Work closely with regional manager with certain tasks that need to be done, maintain shop is in good

working conditions if not make work orders for things to be fixed.

• Delivered exceptional customer service as a Tesla Advisor by assisting customers with vehicle

technology setup, educating them on features, and ensuring a smooth, confident ownership experience

from delivery through ongoing support.

• Performed daily accounting tasks including recording transactions, reconciling accounts, and

maintaining accurate financial records to support business operations.

I supported service operations with a strong focus on customer service, working closely with engineering

teams on technical projects. I helped with diagnostics, process improvements, and documentation

to keep everything running smoothly and maintain high-quality service in a fast-paced environment.

Customer service was really my main priority, making sure issues were resolved and customers had a

positive experience. I was promoted to a permanent role after just two months because of my strong

performance and dedication.

As a Crew Chief at America's Tire, I led and trained team members on tire installation, balancing, and

repairs while making customer service my top priority. I took the time to explain services clearly to

customers, making sure they felt confident and informed about their vehicle's needs. I worked hard to

maintain a safe, efficient, and positive environment in the shop, helping both the team and our customers

have a great experience every time.

• Coordinate Logistics. Efficiently manage the logistics of equipment delivery and pick-up to

ensure timely and accurate service to customers.Organize and prioritize delivery and employee schedules based on customer requirements

and event timelines.

• Maintain organized and accurate files relevant to the company and the Operations

Department. Review timecards and report daily to payroll and CFO

• Assist in the safety program of Made in the Shade. Serve as the primary point of contact between drivers, warehouse staff, and customers to

ensure smooth operations.

• Quickly address any logistical issues or customer concerns that arise during deliveries or pick-

ups.

• Assist in monitoring fleet maintenance, inspections, and ensuring accurate counts for efficient

dispatch operations. Ordering of heavy equipment and machinery needed for installs at sites and refineries.

• Work with Contracts to address the specific needs and job requirements for all current and

future jobs.

• Schedule and dispatch drivers and vehicles to designated locations based on customer orders

and event timelines.

• Monitor routes and provide updates to drivers to optimize delivery efficiency and minimize

delays.

• Communicate with customers to confirm delivery details, address any changes, and ensure

satisfaction.

• Maintain records of dispatched orders, delivery times, and customer interactions for accurate

reporting.

• Maintain and record keep Vehicle and Machinery maintenance program &

registrations/insurance while also taking lead on and issues or services that arise with them.

• Provide support to Operations team with planning for current and future jobs.

As a shift lead at Rubio's Coastal Grill, I supervised and supported team members to deliver great food

and a positive guest experience. I handled cash and daily deposits, trained new employees, and made

sure the restaurant stayed clean, safe, and running smoothly. I also stepped in to resolve customer issues

quickly and professionally. Managed financial recordkeeping by tracking transactions, verifying account

balances, and ensuring accurate, up-to-date reporting to support smooth business operations.

Delivered outstanding customer service through warm guest greetings.

and addressing guest inquiries or concerns; ensured smooth seating flow and guest satisfaction by

coordinating with servers and kitchen staff; maintained a clean, welcoming front-of-house environment.

Served customers working alongside the servers to provide extra help.

Kept close communication between the kitchen to ensure the customers were getting the correct food how they asked for it.

Kept up on cleaning duties as well as would remember the menu and any specials at the time.