Aden Yakub
Buffalo,NY
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Direct Support Professional(DSP)
People Incorporated(People Inc)
12.2020 - Current
- Respects and maintains confidentiality of person served
- Plans, coordinates and implements meaningful activities on daily basis
- Completes all tasks necessary to ensure health and safety
- Completes daily documentation
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Customer Service Associate
Tops Friendly Market
08.2019 - 12.2020
- Provide friendly and attentive customer service
- Collect payment for customer transactions
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Education
Bachelor of Arts - History
SUNY Buffalo Stat
Buffalo, NY05.2023
Skills
- Customer Service
- Team collaboration and adaptability
- Data Entry
- Excellent written and verbal communication
- Strong Analytical
- Proficiency in Microsoft Office
- Knowledge of Firewalls and Antivirus
- Organization
- Network Repairs and Maintenance
Certification
CompTIA's Network+ (in progress)
Timeline
Direct Support Professional(DSP)
People Incorporated(People Inc)
12.2020 - Current
Customer Service Associate
Tops Friendly Market
08.2019 - 12.2020
Bachelor of Arts - History
SUNY Buffalo Stat
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