Assistant Property Manager with strong analytical and communication skills, adept at fostering teamwork and collaboration. Proven ability to adapt quickly to new environments and contribute to team success. Committed to continuous learning and professional development, bringing a positive attitude to all tasks.
Overview
23
23
years of professional experience
Work History
Assistant Property Manager
Asset Living
11.2023 - Current
Oversaw monthly collections, maintaining high payment rates through positive tenant relationships.
Processed late notices and posted late fees consistently each month.
Filed evictions for delinquent tenants, attending court hearings to finalize the eviction process.
Maintained accurate ledgers and memos on resident accounts for financial transparency.
Posted rental payments and executed weekly bank deposits efficiently.
Submitted weekly analytical reports to property owners to inform decision-making.
Conducted regular property walks to identify violations and billed accounts accordingly.
Collaborated with community manager to devise strategies that generated additional income.
Assist in the interview process with the Community Manager, to hire the best talent suited for our team
Oversee renewal and resident retention process including planning resident events
Responsible for submitting month-end close-out
Corresponds with maintenance regarding completing work orders timely and resident concerns
Work closely with the leasing team to ensure that applications are processed in a timely manner and the move-in process is smooth.
Process all move-outs and complete Deposit Accounting within 3 days.
Provided excellent customer service by promptly responding to inquiries and addressing tenant concerns
Assist the Leasing Team with touring prospects and leasing apartments as necessary
Ensure that all staff members follow best practices, adhere to company policy, and fair housing
Oversee the property in the Community Manager's absence
Leasing Manager
RKW Management acquired by First Communities
05.2022 - 11.2023
Delivered first-class customer service to prospects and residents.
Trained and managed leasing staff to comply with company guidelines.
Collaborated with manager to establish and monitor leasing goals and renewal programs.
Communicated effectively with team members to ensure adherence to policies.
Ensured apartments were ready for move-in or move-out by conducting regular inspections.
Highlighted community qualities to drive sales and attract new residents.
Inspected tour routes and model units daily with leasing staff for optimal presentations.
Assisted manager with rent collections and delinquency management.
Leasing Consultant
Middleburg Management
09.2019 - 05.2022
Delivered exceptional customer service to all prospects and current residents.
Conducted tours and presented community features to assist prospective residents in apartment selection.
Managed leasing and renewal processes from initiation to completion.
Inspected vacant apartments to ensure readiness for move-in.
Maintained professional appearance consistently in all interactions.
Answered multiline phone system and greeted visitors entering leasing office.
Collected rent and deposit fees while ensuring accuracy.
Planned and organized monthly resident events to foster community engagement.
Director
Sunshine Playschool Daycare
01.2002 - 08.2019
Conducted daily facility tours for prospective parents to showcase offerings.
Managed delinquent accounts and collections, improving financial recovery rates.
Implemented policies, procedures, and programs to ensure operational efficiency.
Supervised 10-20 employees, fostering a collaborative work environment among teachers.
Processed and organized necessary documents, ensuring accurate record-keeping.
Provided exceptional customer service to enhance client satisfaction and address concerns.