Adeniran Smith
Lanham,US
Summary
QUALIFICATION SUMMARY
Over Seven years’ experience working in the healthcare IT field, well trained in Epic Orders and Ambulatory working with LPR(Profile), FLT(Flowsheet) EPD(Preference List Editor), E2R(User Role), ECL(Security Classes),LPR(Profile), LPF(Preference List), EMP(User) OCC(Order Composer Configuration), ORD (Order), DATA MIGRATION, HMP (Health maintain Plan), ELT(Smart lists), HMT (Health Maintenance Topic), EAP ( procedure),EDP(Procedure Category), LGL(Best Practice),ETX (Smart text), LSD ( System Definitions).
Also well experienced in Ambulatory, Cadence, Inpatient (CPOE, ClinDoc, Beacon, Optime Stork, ASAP, ADT/Prelude) modules. Extensive (over 15 Go-Lives) experience in training end users on EPIC applications, providing elbow support during go-lives and post go-lives. Exceptional peoples ‘management, ability to work well under pressure and proficient in dealing with difficult end users
Highly motivated, experienced EPICCARE Orders CPOE (NVT 2015) Ambulatory, ClinDoc and CPOE as an analyst and Trainer, seeking an opportunity to utilize skills learned that will add immediate value to any health IT project team and to achieve a higher level of professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
EPIC Business Support Analyst
Alberta Health Services
03.2022 - Current
- Provides specialized support to and for clients with their healthcare system implementation
- Direct knowledge of EPIC System Modules, inclusive of support to operational departments, providers, and clinicians
- Detailed experience tailored to timing healthcare software system is launched and becomes operational
- Support is provided daily to ensure end users can adjust, navigate, and perform operational tasks within new system
- Help with configuration and maintenance of security and access control functions for Epic application
- Helps with audit, privacy and compliance support for Epic security and access related issues
- Rendered on-demand support to senior leadership, connecting executives with appropriate management personnel to address concerns.
- Held meetings to communicate new policies and procedures to appropriate personnel.
- Identified and managed service risks within company, recommending best practice enhancements and guidelines updates.
- Designed onboarding process for new personnel, expediting full operational competency through standardized curricula.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Executed analysis of risks and identified risk mitigation strategies.
- Generated business intelligence reports to inform strategic decision-making.
- Surveyed clients to ascertain requirements and expectations for product.
- Performed gap analysis to identify areas of improvement.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Managed team of 15 members to increase efficiency and productivity by extra 20%.
Application System Analyst
NewYork-Presbyterian
04.2019 - 02.2022
- Investigated system issues and implemented resolutions to reduce downtime.
- Optimized core processes to improve business performance and operational agility.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Developed diagrams to describe and lay out logical operational steps.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Collaborated with upper management to drive strategy and implement new processes.
- Assessed business requirements to create focused solutions.
- Improved systems with addition of new features and infrastructure.
- Enhanced interfaces to promote better functionality for users.
- Planned computer systems using information engineering, data modeling, and structured analysis.
- Provided client support on system operation and troubleshooting.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Diagnosed, troubleshot and resolved network and system problems.
- Gathered requirements and performed gap analysis through design workshops with users.
Epic System Analyst
Divurgent, Lehigh Valley Health Network
09.2017 - 03.2019
- Investigated system issues and implemented resolutions to reduce downtime.
- Optimized core processes to improve business performance and operational agility.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Developed diagrams to describe and lay out logical operational steps.
- Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
- Collaborated with upper management to drive strategy and implement new processes.
- Assessed business requirements to create focused solutions.
- Enhanced interfaces to promote better functionality for users.
- Improved systems with addition of new features and infrastructure.
- Monitored employee tasks to gauge business functions and inefficiencies.
- Resolved or escalated problem tickets to resolve user issues.
- Resolved malfunctions with systems and programs through troubleshooting.
- Gathered requirements and performed gap analysis through design workshops with users.
- Diagnosed, troubleshot and resolved network and system problems.
- Managed team of 15 members to increase efficiency and productivity by 20%.
Epic Credentialed Trainer
HCI Group- NYC Health + Hospitals
01.2015 - 08.2017
- Provided coaching and mentoring to employees.
- Trained and mentored new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Facilitated virtual, in-person and blended learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed lesson plans, instructional materials and written practice tests for Nurses and physicians on clindoc and orders training courses.
Epic Credentialed Trainer
Divurgent LLC- St Christopher Children's Hospital
09.2013 - 12.2014
- Collaborated with training and application leads to deliver high quality training to physicians, clinical and support staff in ambulatory setting
- Mastered Epic EMR specific workflows and processes, audited and maintained training materials for on-site support and submitted timely summary reports for each practice, outlining details of training sessions and outcomes
- Mastered organizational processes and policies as related to workflows in practices and participated in Ambulatory Team meetings
- Contributed to and consistently applied policies, procedures, and benefits to all customers and/or employees by effectively working with all customers and personnel without discrimination
- Followed and supported all information security policies and procedures and reported any suspected violations of policy to appropriate management or reporting mechanism.
Education
Bachelor of Science - Chemical Engineering
Prairie View A&M University
Prairie View, TX05.2015
Skills
- Microsoft Office Suite
- Enterprise Technology
- Information Flow Management
- Event Management
- Information Architecture
- Requirements Specifications
- Functional Improvements
- Staff Training
- MS PowerPoint
- Customer Experience
- Analytical Tool Implementation
- System Integration Testing
- Scrum Methodology
- Project Management
- Process Optimization
- Work Organizing and Prioritizing
Accomplishments
- Staff Training - Trained staff on basic FAS 109 concepts and computation construction.
- Promoted to Team Lead in 6 months of working with Divurgent LLC
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Collaborated with team of 15 in the development of [Project name Epic System.
- Led upgrade projects to improve Epic performance
Certification
- Licensed PMP - From Project Management Institute
Timeline
EPIC Business Support Analyst
Alberta Health Services
03.2022 - Current
Application System Analyst
NewYork-Presbyterian
04.2019 - 02.2022
Epic System Analyst
Divurgent, Lehigh Valley Health Network
09.2017 - 03.2019
Epic Credentialed Trainer
HCI Group- NYC Health + Hospitals
01.2015 - 08.2017
Epic Credentialed Trainer
Divurgent LLC- St Christopher Children's Hospital
09.2013 - 12.2014
Bachelor of Science - Chemical Engineering
Prairie View A&M University