Dedicated Manufacturing Supervisor with over 4 years of experience in overseeing production processes and leading teams to achieve operational excellence. Proven track record in optimizing workflow efficiency, implementing quality control measures, and driving productivity improvements within manufacturing environments. Skilled in team leadership, resource management, and fostering a culture of safety and continuous improvement. Adept at coordinating cross-functional efforts, resolving challenges, and ensuring adherence to strict quality standards while meeting production targets. Strong communicator with a focus on collaboration, striving for excellence in delivering high-quality products and maintaining a safe and efficient workplace."
Overview
13
13
years of professional experience
Work History
Manufacturing Supervisor
Arizona Beverages
06.2019 - Current
Oversaw production on 5 lines, with 40 operators and 5 production Leads.
Responsible for leading 40 - 50 workers to meet production schedules and standards in accordance with the organization's policies and applicable state and safety laws.
Built relationships with customers and managed accounts to drive revenue and profit.
Responsibilities included training employees, directing work, assisting with performance appraisals, complaints, and resolving problems.
Strived in continuous improvement of worker safety and was dedicated to ensuring that each employee understood and worked in accordance with GMP, SQF, and the company's HSE policies.
Trained and coached 50 - 100 employees to achieve goals and standards.
Wrote employee performance reviews and conducted performance review meeting with subordinates.
Managed documentation of training on production procedures and work instructions for manufacturing line leadership development.
Escalated safety and quality issues and initiated remedial actions promptly.
Determined suitable crewing requirements, scheduled employees and worked with human resources to meet changing production and shift schedules.
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules and demands.
Participated in planning and implementing new scheduling systems that improved productivity by 15%.
Collaborated with cross-functional teams to identify process improvement and cost saving initiatives while maintaining high quality standards and maximizing output by 6%.
Managed staff hiring, training and supervision.
Implemented new quality assurance and customer service standards.
Specified quality requirements of raw materials with suppliers.
Assured consistent quality of production by implementing and enforcing automated practice systems.
Monitored daily and weekly key performance indicators to maintain on-track status.
Machine Operator/Line Lead
International Paper
06.2016 - 01.2019
Led and coached crew of operators and material handlers, and provided effective feedbacks to direct supervisors.
Served as Line SME, and represented production on projects when needed.
Ensured adherence to department policies, procedures, regulatory compliance, and environmental health and safety requirements.
Provided input into procedures as required.
Contributed to worker evaluations.
Facilitated and led emergency group hurdles.
Assisted employees in resolving conflicts and provided detailed feedbacks to supervisors to facilitate fair and remedial outcome and appropriate documentation of conflict.
Responsible for checklist and paperwork to start up and shut down line or area.
Coordinated break schedules and assisted with machine operation during breaks.
Clearly communicated production / quality issues with department managers.
Ensured all training for team was completed and on-time.
Reduced accidents and injuries by observing safety policies and procedures.
Operated machining equipment safely with team of operators.
Followed detailed instructions to operate machines with accuracy and produce quality products.
Complied with company and OSHA safety rules and regulations.
Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Shift Supervisor
CVS Pharmacy
07.2012 - 02.2016
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cooperated with coworkers to improve customer experience and manage storefront.
Excelled in every store position and regularly backed up front-line staff.
Tracked receipts, employee hours, and inventory movements.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Scheduled staff to establish adequate coverage during peak business hours.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Identified and communicated customer needs to supply chain capacity and quality teams.
Optimized store displays and appearance via strategic merchandising.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Submitted orders for new inventory.
Managed inventory control, cash control, and store opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Completed routine store inventories.
Coached 10+ employees and trained them on methods for handling various aspects of sales, complicated issues, and difficult customers.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Applied security, safety and loss prevention strategies during shifts.
Delivered successful training to more than 10+ employees during tenure, educating on successful work processes and productivity strategies
Merchandising Associate
Home Depot
03.2012 - 06.2015
Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
Worked closely with individual customers to identify unique needs and supply appropriate products.
Monitored inventory changes and ordered replenishments for stock to support customer demand.
Maintained integrity of units and accuracy of pricing to minimize waste.
Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
Educated customers on promotional events and monitored inventory for events to improve overall experiences.
Trained 5+ merchandising associates to uphold company standards in customer service and product information.
Worked closely with managers, suppliers and buyers to stock retail locations.
Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Updated merchandise pricing to match new values and special promotional rates.
Updated pricing and signage to complete product displays and educate customers.
Verified products appeared at correct locations in proper quantities.
Stocked shelves, racks and cases with new or transferred merchandise.
Labeled products, rotated stock and fronted merchandise for appealing display.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Sales Associate
Burlington Coat Factory Warehouse
03.2011 - 02.2012
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Recommended complementary purchases to customers, increasing revenue in the men's department by 12%.
Education
Associate of Science - Business Management
Middlesex County College
Edison, NJ
01.2018
Bachelor of Science - Chemical Engineering
Obafemi Awolowo University
Ile-Ife, Osun State, Nigeria.
05.2007
Skills
Team management
Staff and training development
Delegation and supervision
Conflict resolution and corrective actions
Safety Audit
Root Cause Analysis
Effective communication and Interpersonal skills
Operations Management
Process Improvement
Time Management
Equipment Operation
Schedule Management
Inventory Management
ADP Workforce Software
Constructive Feedback
Product Manufacturing
Quality Control
Manufacturing Management
Hiring and Onboarding
Timeline
Manufacturing Supervisor
Arizona Beverages
06.2019 - Current
Machine Operator/Line Lead
International Paper
06.2016 - 01.2019
Shift Supervisor
CVS Pharmacy
07.2012 - 02.2016
Merchandising Associate
Home Depot
03.2012 - 06.2015
Sales Associate
Burlington Coat Factory Warehouse
03.2011 - 02.2012
Associate of Science - Business Management
Middlesex County College
Bachelor of Science - Chemical Engineering
Obafemi Awolowo University
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