ADEPEJU BENAGBANOWE
Richmond,TX
Summary
Customer service relations, sales representatives, client relations, warehouse support/management, health care support, administrative support, event planning and organizing.
Overview
8
8
years of professional experience
Work History
Warehouse/Logistics Assistant
Topaz Global Solution
In-Person
09.2022 - 02.2024
- Assisting with the coordination of daily operations of the warehouse
- Sorting and distributing packages into pallets and making them ready for shipment to their various destinations.
Customer Service Representative - Medicare OTC
Concentrix
Remote
09.2020 - 01.2022
- Assisting customers who has the Over the counter (OTC ) benefits to purchase the approved product in their policy via the online portal at Walmart.com and ship them to the approved address
- Assisting them to track their orders and check their benefits balance when they call in for that purpose.
Resident Assistant/Caregiver
Colonial Oaks
In-Person
07.2019 - 08.2020
- Caring for middle-stage dementia residents; bathing, dressing, feeding, housekeeping, Stand-By Assistance; this includes companionship plus fall prevention and assistance with Activities of Daily Living (ADLs).
Customer care/Logistics assistant
GIG Logistics
In-Person
02.2016 - 05.2019
- Assisting with the coordination of daily operations of the warehouse
- Handling incoming calls, shipments, documenting inventories/packages and resolving customers issues
- Tracking movement of goods through logistic pathways i.e here in the US and the destination
- Performing assigned administrative task.
Education
Bachelor of Science - BIOCHEMISTRY
UNIVERSITY OF ADO-EKITI
NIGERIA10-2010
Secondary School Leaving Certificate -
IKEJA HIGH SCHOOL
IKEJASkills
- Customer service
- Active listening
- Effective communication
- Time management
- Administrative skills
- Event planning and coordinating
- Teamwork
- Problem-solving
- Phone management
Timeline
Warehouse/Logistics Assistant
Topaz Global Solution
09.2022 - 02.2024
Customer Service Representative - Medicare OTC
Concentrix
09.2020 - 01.2022
Resident Assistant/Caregiver
Colonial Oaks
07.2019 - 08.2020
Customer care/Logistics assistant
GIG Logistics
02.2016 - 05.2019
Bachelor of Science - BIOCHEMISTRY
UNIVERSITY OF ADO-EKITI
Secondary School Leaving Certificate -
IKEJA HIGH SCHOOL
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