Dedicated Pharmacy Manager enthusiastic about helping diverse people and offering experience with regulatory requirements. Knowledgeable in diabetic care, medication therapy management and immunizations. Bringing successful career history comprising more than 16 years. Capable and well-versed in collaborating with patients and healthcare team members to help alleviate symptoms and address root causes of medical issues. Experienced in calculating doses, preparing compounds and securing storage to protect inventories. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens Boots Alliance Inc.
03.2019 - Current
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Trained pharmacy interns and newly hired pharmacy technicians.
Ordered all pharmacy supplies and kept check on inventory levels.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Developed policies and procedures for effective pharmacy management.
Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Discussed medical histories with patients in effort to provide most effective medical advice.
Collaborated with store manager to maintain daily operations.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Supervised team of 20 front desk agents and helped to resolve issues arising during shifts.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Communicated with patients, ensuring that medical information was kept private.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Maintained a clean and organized Pharmacy
Pharmacy Manager
Rite Aid Pharmacy
06.2007 - 02.2019
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
Trained pharmacy interns and newly hired pharmacy technicians.
Ordered all pharmacy supplies and kept check on inventory levels.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Recommended OTC devices or medication options to help mitigate individual symptoms.
Developed policies and procedures for effective pharmacy management.
Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
Discussed medical histories with patients in effort to provide most effective medical advice.
Collaborated with store manager to maintain daily operations.
Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Communicated with patients, ensuring that medical information was kept private.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Maintained a clean and organized Pharmacy.
Pharmacist
CVS Pharmacy
12.2005 - 06.2006
Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
Maintained appropriate drug records and completed reports as necessary.
Educated patients about possible drug interactions and gave special administration instructions.
Maintained a clean and organized Pharmacy.
Pharmacy Intern
CVS Pharmacy
02.2005 - 12.2005
Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Provided friendly customer service at drop-off and pick-up counters.
Used pharmacy software to enter prescription and insurance information.
Followed department policies, procedures and best practices for pharmacy operations.
Counseled patients on new medications and OTC products.
Assisted pharmacist in final review of filled prescriptions.
Monitored inventory levels and notified pharmacist of items requiring reorder.
Communicated closely with patients, ensuring medical information was kept private.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Educated Type 2 diabetes patients on medication therapy, proper nutrition and fitness.
Effectively prioritized tasks and organized workflow to increase efficiency.
Advised patients on medication side effects and contraindications and explained proper administration.
Educated patients on proper medication use.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Reconstituted oral liquids.
Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.
Completed accurate cycle counts, inventory management and will-calls for customers.
Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Managed drug and supply inventories.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Education
Bachelor of Science - Pharmacy
School of Pharmacy
University Of Lagos Nigeria
06.1996
Skills
Drug Inventory Management
FDA Drug Safety Guidelines
Regulatory Requirements
Medication Dispensing
Wellness Services
Patient Education
Pharmacy Records Management
Health Information Policy and Procedure Development
Influenza Prevention and Treatment
Drug Utilization Review
Prescription Interpretation
Loss Prevention Management
Medication Therapy Management
HIPAA Guidelines
Immunization
Medicare and Medicaid Processes
Medicare Compliance
Utilization Management
Inventory and Restocking
Certification
* Registered Pharmacist No. 17825 State of Maryland.