Adeshina Oguande

• Collaborated with team members to set and achieve daily KPI goals.
• Delivered personalized fitting consultations, utilizing advanced foot scanning technology for optimal selections.
• Monitored client feedback to suggest improvements for enhanced fitting experiences.
• Conducted product knowledge training sessions, boosting customer service and sales effectiveness.
• Trained new fit experts on protocols, assisting with initial successful sales.
• Implemented inventory management practices to streamline stock tracking and replenishment.
• Achieved and surpassed KPI goals, ranking as a top salesperson for multiple months.
• Mentored junior staff on fitting techniques and customer engagement best practices.

• Provided assistance to staff in the daily operations of the organization.
• Organized and maintained records of volunteer hours and donations.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Assisted with data entry projects to update organizational databases.
• Developed new ideas to increase volunteer recruitment and retention rates.
• Served as an ambassador for the organization at community outreach events.
• Participated in team-building exercises to strengthen relationships among volunteers.
• Led group discussions about current issues related to volunteering within the community.
• Developed educational materials related to topics like diversity, inclusion, and sustainability.
• Supervised youth volunteers while they completed their assigned tasks on site.
• Followed directions from supervisors and completed tasks within appropriate timeframe.
• Offered support and assistance to community members.
• Helped with prep, set up, and breakdown of community and public events.
• Assisted with and organized programs, events, and activities to drive outreach initiatives.
• Collaborated with others by contributing time, effort and talent to advance needs or further missions.

• Gathered shopping carts abandoned within store aisles and around parking lot to return to appropriate storage location and make available for customers entering store.
• Responded to store associate requests for assistance announced over store intercom system, supporting floor operations.
• Greeted customers and answered telephones to respond to general inquiries regarding merchandise availability, pricing and location within store.
• Transported equipment and inventory throughout store, pushing carts and carrying boxes with heavy loads.
• Observed customers, store associates and vendors, keeping awareness of merchandise movement throughout store to implement loss prevention procedures.
• Repaired minor issues with store equipment, maintained shelf conditions and changed light bulbs.
• Maintained sanitary environment through safe operation of scrubber, buffer and trash compactor in accordance with OSHA requirements and store policies.
• Received new shipments of merchandise, signing for packages, documenting receipt and unloading shipments to storage areas or store shelves as appropriate.
• Set up promotional banners and store displays, safely accessing high places on walls and ceiling beams with ladders.
• Communicated with customers and employees to answer questions or explain information.

Telephone

• Supported management team to facilitate task completion and meet performance goals.
• Greeted customers to determine wants or needs.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Bagged or packaged purchases and wrapped gifts.
• Described merchandise and explained use, operation and care.
• Communicated clearly with customers in person and via telephone, driving positive experiences.
• Recommended, selected and located merchandise based on customer desires.
• Stocked sales floor and assisted in product movement and merchandising plans.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Answered customer questions and provided store information.
• Built and maintained relationships with peers and upper management to drive team success.
• Trained new team members in cash register operation, stock procedures and customer services.
• Answered store and merchandise questions and led customers to wanted items.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Assisted Customers via

• Answered product questions with up-to-date knowledge of sales and store promotions.
• Helped customers find specific products, answered questions and offered product advice.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Trained new team members in cash register operation, stock procedures and customer services.
• Accepted cash and credit card payments, issued receipts and provided change.
• Helped with purchases and signed customers up for rewards program.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Delivered high level of customer service to patrons using active listening and engagement skills.

• Organized and maintained records of volunteer hours and donations.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Provided assistance to staff in the daily operations of the organization.
• Assisted with data entry projects to update organizational databases.
• Compiled reports on volunteer activities and accomplishments.
• Created and distributed marketing materials for upcoming events.