Adeshina Oguande

• Trained, coached, and mentored new sales associates for maximum performance.
• Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
• Boosted sales performance by implementing strategic sales plans and effective team management.
• Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
• Enhanced team morale and cohesion through regular motivational sessions and incentives.
• Achieved consistent sales growth, setting and monitoring ambitious sales targets.

• Provided assistance to staff in the daily operations of the organization.
• Organized and maintained records of volunteer hours and donations.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Assisted with data entry projects to update organizational databases.
• Developed new ideas to increase volunteer recruitment and retention rates.
• Served as an ambassador for the organization at community outreach events.
• Participated in team-building exercises to strengthen relationships among volunteers.
• Led group discussions about current issues related to volunteering within the community.
• Developed educational materials related to topics like diversity, inclusion, and sustainability.
• Supervised youth volunteers while they completed their assigned tasks on site.
• Followed directions from supervisors and completed tasks within appropriate timeframe.
• Offered support and assistance to community members.
• Helped with prep, set up, and breakdown of community and public events.
• Assisted with and organized programs, events, and activities to drive outreach initiatives.
• Collaborated with others by contributing time, effort and talent to advance needs or further missions.

• Checked for safety hazards and took corrective action when necessary.
• Monitored surveillance cameras and responded to suspicious activity.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Investigated all reported incidents of theft or vandalism on premises.
• Enforced access control measures in accordance with established procedures.
• Responded to alarms and conducted investigations as required.
• Assisted in the development and implementation of security policies and procedures.
• Confirmed visitor identification prior to granting entry into the building.
• Participated in training sessions to stay up-to-date on current security trends and best practices.
• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Assisted with crowd control during large events held at the facility.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Adhered to post orders while maintaining a visible presence around the property.
• Provided assistance to other departments as needed such as deliveries from vendors or contractors.
• Addressed problems quickly and reported clear information while working under minimal supervision.
• Guarded restricted areas to prevent unauthorized entry.
• Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
• Monitored premises and recorded activity in daily officer reports.
• Secured personnel and premises by inspecting buildings and patrolling property.

Telephone

• Supported management team to facilitate task completion and meet performance goals.
• Greeted customers to determine wants or needs.
• Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
• Bagged or packaged purchases and wrapped gifts.
• Described merchandise and explained use, operation and care.
• Communicated clearly with customers in person and via telephone, driving positive experiences.
• Recommended, selected and located merchandise based on customer desires.
• Stocked sales floor and assisted in product movement and merchandising plans.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Answered customer questions and provided store information.
• Built and maintained relationships with peers and upper management to drive team success.
• Trained new team members in cash register operation, stock procedures and customer services.
• Answered store and merchandise questions and led customers to wanted items.
• Updated inventory and production information using warehouse management systems and scanner guns.
• Assisted Customers via

• Organized and maintained records of volunteer hours and donations.
• Assisted with fundraising efforts, including event planning and donor outreach.
• Provided assistance to staff in the daily operations of the organization.
• Assisted with data entry projects to update organizational databases.
• Compiled reports on volunteer activities and accomplishments.
• Created and distributed marketing materials for upcoming events.

• Answered product questions with up-to-date knowledge of sales and store promotions.
• Helped customers find specific products, answered questions and offered product advice.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Trained new team members in cash register operation, stock procedures and customer services.
• Accepted cash and credit card payments, issued receipts and provided change.
• Helped with purchases and signed customers up for rewards program.
• Worked closely with front-end staff to assist customers.
• Processed sales transactions to prevent long customer wait times.
• Delivered high level of customer service to patrons using active listening and engagement skills.