Recent graduate with a passion for supporting healthcare needs through empathetic patient engagement, service, education and communication. Strong talent for cultivating and maintaining relationships, partnering with physicians, nursing staff, administrative teams, and patients/families to ensure positive experiences and health outcomes.
Overview
12
12
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Student Nurse Technician
Regency Hospital Company LLC
Macon, GA
08.2020 - 06.2023
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Increased patient satisfaction by addressing concerns and answering questions about treatment plans and procedures.
Improved patient comfort by performing vital signs monitoring and reporting any abnormalities to the nursing staff promptly.
Assisted nursing staff in maintaining a clean and safe environment for patients, reducing the risk of infections.
Ensured timely responses to call lights, attending to patients'' needs quickly and efficiently.
Participated in educational opportunities to continually improve nursing knowledge and enhance the quality of patient care provided.
Utilized strong critical thinking abilities when assessing complex situations and determining appropriate actions based on clinical guidelines.
Exhibited excellent time management skills when prioritizing multiple tasks simultaneously under high-pressure situations.
Demonstrated strong clinical skills in performing wound care, catheter insertion, and medication administration under the supervision of a registered nurse.
Developed strong therapeutic relationships with patients by demonstrating empathy and active listening skills during interactions.
Promoted a positive learning environment by collaborating with peers on group projects and case studies related to nursing practice.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided emotional support to patients and their families.
Assisted patients with mobility by providing physical support and pushing wheelchairs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Manocare Rehabilitation
CNA
Dunedin, FL
08.2017 - 06.2019
Assisted individuals with addressing disabilities and developing career plans.
Coordinated community resources and secured referrals.
Built and deepened partnerships with healthcare administrators, medical directors and nursing supervisors.
Streamlined case management processes by maintaining accurate records and effective communication among team members.
Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
Improved client rehabilitation outcomes by developing and implementing customized treatment plans.
Developed strong rapport with clients through empathetic listening and clear communication skills, leading to increased trust in the therapeutic process.
CNA Supervisor/Home Health CNA
Chychy's Healthcare & Medical Supply LLC
Powder Springs, GA
07.2014 - 06.2017
Provided guidance on infection control protocols for CNAs, resulting in a safer working environment.
Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
Evaluated the effectiveness of implemented policies in maintaining high-quality patient care standards.
Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
Assisted in hiring qualified candidates for CNA positions, contributing to a skilled workforce.
Collaborated with interdisciplinary teams to create comprehensive patient care plans that addressed individual needs.
Improved patient care by implementing new protocols and procedures for CNA team members.
Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
Successfully negotiated client contract renewals to create increased revenue.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Enhanced patient satisfaction by providing compassionate and attentive care.
Office Manager/CNA
K and K Healthcare System Corporation
Stockbridge, GA
08.2013 - 08.2015
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Maintained computer and physical filing systems.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Updated reports, managed accounts, and generated reports for company database.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Managed office operations while scheduling appointments for department managers.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Created, maintained and updated filing systems for paper and electronic documents.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Coached new hires on company processes while managing employees to achieve maximum production.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with daily living activities, promoting independence and dignity.
CNA
Lake City Nursing And Rehabilitation Center
Morrow, GA
06.2013 - 06.2015
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted patients with daily living activities, promoting independence and dignity.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Enhanced patient satisfaction by providing compassionate and attentive care.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Education
Associate Degree In Nursing - Nursing
Carleen Health Institute
Skills
Documenting behaviors
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Accomplishments
President for HOSA 2012-2013
CNA supervisor
American Heart Association Instructor
Certification
ACLS instructor
Timeline
Student Nurse Technician
Regency Hospital Company LLC
08.2020 - 06.2023
Manocare Rehabilitation
CNA
08.2017 - 06.2019
CNA Supervisor/Home Health CNA
Chychy's Healthcare & Medical Supply LLC
07.2014 - 06.2017
Office Manager/CNA
K and K Healthcare System Corporation
08.2013 - 08.2015
CNA
Lake City Nursing And Rehabilitation Center
06.2013 - 06.2015
Associate Degree In Nursing - Nursing
Carleen Health Institute
ACLS instructor
BLS instructor
PALS instructor
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