Adewale Omogbemi

9

• Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information.
• Work with title clerk to ensure that Vehicle titles are received, logged in and information on the vehicle correspond with vehicle carfax or autocheck history.
• Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account.
• Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system.
• Respond to customer inquiries relating to vehicles.
• Pull and update consignment inventory information of vehicles transmitted by customer.
• Work with the arbitration department to Investigate transmission errors. Verify vehicle eligibility for the sale refund and provide customer with inventory reconciliation report.
• Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc.
• Pull transmitted transportation charges as needed.
• Establish customer vehicle files in the computer system.
• Ensure proper update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded.
• Seek floor price information from account representative and enter it into computer system.
• Temporarily work with the arbitration department to enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports.
• Follow up with lot attendant on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle.
• Contact lot attendant, customer coordinators, service vendors and/or account representative when the information is missing or problems occur.

• Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records.
• Communicate with Online Operations department in order to prepare assigned vehicles for online programs.
• Prepare various reports, such as: Sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participate in support of all safety activities aligned with Safety Excellence.

Perform other duties as assigned by senior management officials.

• Increased customer awareness, engagement and retention by sharing the value proposition of AutoCheck products through regular on-site visits.
• Built relationships and work with current AutoCheck Advantage clients, including both independent and franchise auto dealers
• Visited automobile dealerships to educate dealers on how they can leverage AutoCheck Used Car Listings, AutoCheck for Life and other vehicle history products to promote dealer inventory and help build buyer confidence when shopping and buying used cars
• Sold vehicle history products: meet and exceed monthly activity and sales quotas.
• Managed assigned sales territory; tracked and logged activity and customer information in Salesforce CRM
• Maintained required monthly sales activity and results performance.

• Promoted products successfully at various industry events, increasing brand awareness among potential customers.

• Built relationships with customers and community to promote long term business growth.

• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

• Trained new employees on customer service, money handling and organizing strategies.

• Assisted with service write-ups and tagging of customer cars and trucks

• Maintained flow of traffic on the Service Lane

• Maintained orderly parking of all vehicles on Service Lot

• Inspected vehicle for stains , debris and damages before returning the vehicle to the customer, And reported any damage to my supervisor immediately.

• Helped transport customers to and from work, home or customers desired destination.

•Assisted sales and service staff in locating and retrieving vehicles on the lot.

• Ensured vehicles are kept in a clean and damage free on the lot.

• Helped with cleaning and custodial duties in the shop areas.

• Maintained open communication with management regarding potential improvements to lot organization or processes, contributing to continuous improvement efforts.

• Improved vehicle security by regularly monitoring and reporting any suspicious activity on the premises.

Removed safety hazards, soiled items, and trash from customer areas.