Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Managed accounting invoices and billings, balanced accounts and created financial reports.
Streamlined office operations by implementing efficient document management and filing systems.
Coordinated procurement of project plans and specifications and routed data to construction management team.
Communicated with clients daily via emails, telephone, texting and social media.
Managed vendor relationships to ensure timely delivery of materials and services at competitive prices.
Established an organized database containing critical project information that streamlined decision-making processes across departments.
Obtained and reviewed construction insurance information and delivered to contract administrators.
Payroll and Benefits Technician
Victor Valley College
Victorville
09.2019 - 06.2020
Monitored benefit calculation report for payroll processing and stayed abreast of regulatory changes that pertained to employer health insurance programs.
Conducted comprehensive benefits audits, identifying discrepancies and implementing necessary corrections.
Collaborated with HR team members to ensure seamless integration of benefits administration within overall HR strategy.
Reconciled monthly billing statements from insurance carriers, resolving discrepancies promptly to maintain accurate financial records.
Contributed to the successful completion of annual benefits renewals, collaborating with internal stakeholders and external partners in a timely manner.
Human Resources Professional
Innovative Business Partnerships, Inc.
Victorville
06.2023 - Current
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Benefits Coordinator
Prime Healthcare Management
Victroville
05.2021 - 07.2022
Served as primary point of contact for employee benefits inquiries, resolving issues promptly and accurately.
Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.
Managed leave administration process, including FMLA requests, ensuring proper documentation and communication with employees.
Conducted regular audits of benefits data to identify discrepancies, ensuring accurate reporting and timely resolution of errors.
Served as a knowledgeable resource for employee questions about leave laws and company policies, promoting understanding and compliance across the organization.
Provided exceptional support to employees during their leaves of absence, addressing concerns and answering questions in a timely manner.
Accounting Technician
San Bernardino County Probation Department
San Bernardino
03.2018 - 06.2019
Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
Organized budget documentation and tracked expenses to maintain tight business controls.
Contributed to successful audits with comprehensive preparation of supporting documentation and effective communication with external auditors.
Organized general ledger with accuracy and within time constraints.
Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
Maintained accurate records of all grants awarded, tracking progress against milestones and deliverables for each project.
Performed month-end account analysis, headcount and salary reports and related journal entries.
Developed comprehensive annual budgets for multiple departments, increasing efficiency in resource allocation.
Payroll Clerk
Anabi Oil/Hollins Management
Upland
10.2014 - 03.2018
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Processed new hire paperwork and documents.
Verified timekeeping records and handled any discrepancies with employees.
Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
Established a well-organized filing system for maintaining all payroll-related documents securely.
Ministry Advancement Assistant
Reasons To Believe
Covina
02.2012 - 02.2014
Supported annual giving campaigns through mailing list segmentation, appeal drafting, and follow-up communications with donors.
Increased donation amounts through personalized solicitation strategies tailored to individual donors'' interests and capacity.
Maintained accurate donor records, ensuring timely updates and efficient retrieval of information when needed.
Enhanced team collaboration by serving as a liaison between the advancement department and other internal departments on joint projects.
Increased planned giving commitments by assisting in the development of targeted marketing materials aimed at promoting legacy gifts among key demographics.
Enhanced event planning efficiency by coordinating logistics, managing invitation lists, and arranging promotional materials.
Dispatch II
DIRECTV Home Services
Hesperia
06.2010 - 01.2011
Streamlined communication between drivers, customers, and management for improved customer satisfaction.
Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
Collaborated with warehouse staff to prioritize shipments based on urgency and importance.
Responded to high volume of phone and email requests to provide logistics information.
Maintained accurate records of dispatched orders, ensuring efficient billing processes and client satisfaction.
Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
Assistant Construction Office Manager
H2o Pipeline, Inc.
Riverside, CA
08.2006 - 09.2009
Provided administrative support during bidding processes by preparing documentation packages, tracking submissions, and communicating updates to relevant parties.
Oversaw employee scheduling, timesheet management, and payroll processing to maintain accurate records.
Managed accounting invoices and billings, balanced accounts and created financial reports.
Streamlined office operations by implementing efficient document management and filing systems.
Communicated with clients daily via emails, telephone, texting and social media.
Coordinated procurement of project plans and specifications and routed data to construction management team.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
Education
MBA - Management
Texas A&M University - Corpus Christi
Corpus Christi, TX
02.2023 - Current
Bachelor of Arts - Business Managemenr
Central State University
Wilberforce, OH
06.2019 - 03.2023
Associate of Arts - Accounting
University of Phoenix
Tempe, AZ
06.2010 - 06.2012
Skills
Project Planning
Compensation and Benefits
Conflict Resolution Tactics
Talent Acquisition
Staff Training
Health Information Policy and Procedure Development
Front and Back Office Lead Medical Assistant at Step Forward Foot And Ankle PodiatryFront and Back Office Lead Medical Assistant at Step Forward Foot And Ankle Podiatry
Community Development Technician at City of Hesperia – Community DevelopmentCommunity Development Technician at City of Hesperia – Community Development