Adgal Deepak
Irvine,CA
Summary
Driven and innovative Store Owner at Mad Mac Tech, I leveraged financial planning and social media marketing to enhance operational performance, resulting in increased repeat business. Skilled in cultivating customer relationships and resolving complaints with positivity, my leadership significantly boosted sales oversight and team efficiency without compromising on safety or quality.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Owner
Mad Mac Tech
Hyderabad, Telangana
08.2015 - Current
- Monitored progress by establishing plans, budgets and measuring results.
- Analyzed financial data to identify trends that could improve operational performance.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Established safety protocols for handling hazardous materials within the store environment.
- Maintained records of sales, profits and losses within the store.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Cultivated relationships with customers to promote repeat business.
Store Owner
Mad Mac Tech
Hyderabad, Telangana
07.2015 - Current
- Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
- Responded quickly to emergency repair calls from customers.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Followed repair processes, driving high quality and short cycle time.
- Developed and maintained positive relationships with customers to encourage repeat business.
- Updated device software and firmware to latest versions to enhance functionality.
- Repaired and performed quality testing of products to meet established specifications.
- Installed new components or replaced defective parts to restore functionality.
- Trained users on the use of newly installed software programs and applications.
- Tested repaired products for proper operation prior to returning them to customers.
- Diagnosed system malfunctions and identified solutions to resolve technical issues.
Education
Bachelors Degree - Electronic Engineering
JNTU College of Engineering
Hyderabad07-2011
Skills
- Business marketing
- Employee scheduling
- Financial planning
- Sales oversight
- Social media marketing
- Sales management
Certification
- ACMT certificate holder
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Full Professional
References
References available upon request.
Timeline
Store Owner
Mad Mac Tech
08.2015 - Current
Store Owner
Mad Mac Tech
07.2015 - Current
Bachelors Degree - Electronic Engineering
JNTU College of Engineering
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