Client: Asurion, Nashville, TN, USA
Asurion is a mobile insurance provider, which has tie-ups with many of the carriers (mobile service providers) in most of the countries. Horizon is technology platform, which is being implemented in Node, AWS & which caters services to multiple clients (Sprint, ATT, Verizon, Cricket etc). Asurion provides mobile handset insurance services to the customers, where a replacement handset is provided against a specific lost/ stolen/ damaged/ malfunctioning enrolled equipment. It also provided automation of claim filing through different applications such as IVR, AgentUI (used by call centre agents) and Web (used by end user). The system integrates many applications such as CVP, Twilio, AWS Connect, Pega, TIBCO, Microsoft Dynamics as well as Java & DOTNET web applications.
Visa Status: H1B visa holder with approved I-140