Adi Rosales-Cortes

• Folded napkins and prepared silverware sets to provide adequate supply for host station.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Communicated with kitchen staff to enable accurate food preparation.
• Assisted in organizing local charity events to raise funds for disadvantaged families.
• Maintained clean facilities to better serve program needs.
• Established and maintained relationships with local organizations to coordinate volunteer efforts.

• Worked flexible schedule and extra shifts to meet business needs.
• Greeted customers entering store and responded promptly to customer needs.
• Restocked and organized merchandise in front lanes.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Helped customers complete purchases and locate items
• Maintained current knowledge of store promotions and highlighted sales to customers.

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• Maintained accurate inventory counts to meet customer demands and sustain operations.
• Generated friendly atmosphere by encouraging employees to greet and speak to customers.
• Memorized ingredients and recipes for wide variety specialty drinks.
• Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Trained new employees in groups and in one-on-one scenarios.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.