Adia Ngozi Applewhite
Stone Mountain,GA
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
10
10
years of professional experience
Work History
Administrative Coordinator
Charlie Health
05.2023 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Increased team productivity with effective delegation of tasks and prioritization of responsibilities.
Speech Language Pathologist Assistant
Gwinnett County Schools System
10.2020 - 05.2023
- Enhanced patient outcomes by implementing tailored speech therapy sessions and tracking progress.
- Collaborated with Speech-Language Pathologists to develop individualized treatment plans for patients.
- Improved communication abilities in children by utilizing age-appropriate activities and techniques.
- Assisted in reducing language barriers for non-English speaking clients through bilingual therapy sessions.
Ce Manager
Kids Speech and OT
01.2019 - 01.2020
- Managed budgets and financials, ensuring fiscal responsibility and optimal use of resources within the department.
- Increased employee engagement through effective communication strategies that fostered transparency, collaboration, and teamwork among staff members.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Evaluated emerging healthcare technologies to determine their potential impact on service delivery and overall patient outcomes.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Improved patient satisfaction by implementing efficient healthcare management processes and procedures.
ce Manager
Kids Speech and OT, Conyers
01.2018 - 05.2019
- Performed managerial duties Scheduled clients Handled intake and paperwork Managed medical billing for all patients Managed clinic schedules of all therapist Telephone liaison for new patient intake information
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Be REAL Specialist/Executive Administrative Assistant
Bethany Christian Services
05.2014 - 02.2018
- Created self-appreciation lessons for youth in the foster care system Provided workshops for youth Coordinated fundraising events for the adoption agency
- Used software to coordinate meetings, appointments and tasks senior executives.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Created expense reports, budgets and filing systems for management team.
- Developed strong client relationships through consistent communication and attentive service.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Education
SHRM-ATL Member
Atlanta, GA01.2023
Master of Science - Healthcare Administration
Louisiana State University At Shreveport
Shreveport, LA06.2023
Bachelor of Arts - Speech Communication And Disorders
Georgia State University
Atlanta, GA05.2020
Skills
- SOAP notes expertise
- Healthcare operations management
- Treatment plan implementation
- Client performance monitoring
- Data Entry
- CDI
- Data Modeling
- Problem-Solving
- First Aid/CPR
- EMR
- SQL
- Multitasking Abilities
- Clerical Support
- Google Workspace
- IBM DB2
- CCM
- Treatment Center Communication
- Health Information Systems
- Staff Training and Development
- Employee Performance Evaluations
Timeline
Administrative Coordinator
Charlie Health
05.2023 - Current
Speech Language Pathologist Assistant
Gwinnett County Schools System
10.2020 - 05.2023
Ce Manager
Kids Speech and OT
01.2019 - 01.2020
ce Manager
Kids Speech and OT, Conyers
01.2018 - 05.2019
Be REAL Specialist/Executive Administrative Assistant
Bethany Christian Services
05.2014 - 02.2018
SHRM-ATL Member
Master of Science - Healthcare Administration
Louisiana State University At Shreveport
Bachelor of Arts - Speech Communication And Disorders
Georgia State University
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