Summary
Overview
Work History
Education
Skills
Timeline
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Adia Czarnecki

Arlington

Summary

Team management professional with robust background in guiding teams to achieve operational goals and improve performance. Known for strong focus on collaboration and adaptability to changing needs, ensuring consistent and reliable results. Skilled in conflict resolution and strategic planning, valued for organizational and leadership qualities. Seeking to contribute skills in a dynamic administrative role to improve organizational effectiveness.

Overview

6
6
years of professional experience

Work History

Team Leader Manager

Target
06.2021 - Current
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.

Pharmacy Tech

CVS
02.2021 - 07.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Floor Supervisor

Burlington
05.2019 - 05.2021
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.

Education

Associate in Science (A.S.) - Health Sciences

Northern Virginia Community College
05.2027

High School Diploma - undefined

North Hardin High School
Radcliff, KY
05.2017

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Customer and client relations
  • Computer proficiency

Timeline

Team Leader Manager

Target
06.2021 - Current

Pharmacy Tech

CVS
02.2021 - 07.2021

Floor Supervisor

Burlington
05.2019 - 05.2021

High School Diploma - undefined

North Hardin High School

Associate in Science (A.S.) - Health Sciences

Northern Virginia Community College

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