Adia Lawrence
Valley Stream
Summary
Versatile and hardworking Receptionist driven to improve productivity and customer relations with attention to detail and a professional demeanor.
Overview
11
11
years of professional experience
Work History
Transportation Security Officer
Department Of Homeland Security
QUEENS
04.2019 - 02.2020
- Adhered to strict screening techniques and procedures while conducting human screenings.
- Operated X-ray screening machines and tools to screen people, containers and personal belongings for potential hazards and weapons.
- Authenticated boarding passes, identification and passports to prevent fraudulent travel.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Office Secretary
Tasty Delicious Restaurant & Bakery
Brooklyn
09.2008 - 04.2019
- Purchase / control inventory with attention to budget guidelines.
- Plans menus by consulting with chefs estimates food costs and profits adjusts menus.
- Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures.
- Training new employees while communicating job expectations Ensure that the highest level of customer service is being met.
Customer Service Representative
Retro Fitness Gym
Brooklyn
02.2013 - 09.2014
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new product information.
- Set up and explained new membership contracts.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Step Coach
Christian Heritage Academy
Brooklyn
10.2010 - 07.2011
- Responsible for creative design for prominent [project].
Education
Bachelor of Arts -
Walden University
High School Diploma - Business Management
Christian Heritage Academy
2011
Skills
- People Management Budget consulting
- Planning Customer Service
- Foster Team work Inventory
- Giving Feedback People Management
- Customer Service Multitasking
- Developing Budgets Self Motivated
- Self Motivated Team work
- Reliable Communication
- Multitasking Critical thinking
- Resolving Conflict Pleasant demeanor
- Verbal Communication Documents filing
- Budgets Inventorying
- Budgets
- Consulting
- Contracts
- Creative design
- Critical thinking
- Customer Service
- Filing
- Inventory
- People Management
- Multitasking
- Sales
- Self Motivated
- Team work
- Behavioral observations
- Team Management
Timeline
Transportation Security Officer
Department Of Homeland Security
04.2019 - 02.2020
Customer Service Representative
Retro Fitness Gym
02.2013 - 09.2014
Step Coach
Christian Heritage Academy
10.2010 - 07.2011
Office Secretary
Tasty Delicious Restaurant & Bakery
09.2008 - 04.2019
Bachelor of Arts -
Walden University
High School Diploma - Business Management
Christian Heritage Academy