Adiagha Harper

• Registered new and current donors and conducted series of screening procedures to determine suitability for Type donations.
• Conducted basic screening procedures to verify compliance with donation criteria.
• Opened and updated files with current donor information.
• Maintained clean, neat and properly sterilized work area.
• Contributed to the development of new protocols and procedures aimed at improving efficiency within the medical screening process.
• Promoted a welcoming environment for patients, addressing concerns promptly and professionally during their visits.

I am a customer service rep for Marriott Itnl. I assist members calling in for questions about their loyalty accounts with marriott. As a specialist for Marriott's loyalty program; my job duties Include! booking reservations, assisting members with account changes, escalating cases, and transferring points into other accounts

I worked as a medical screener at CSL Plasma; my job duties Included!!

• Established new donor files and added the latest information.
• Collected information on patient vital signs, including current height, weight and BP.
• Performed finger sticks and utilized [Equipment] to test blood for iron and protein levels.
• Completed donor payment transactions and updated the system.

I worked at Hertz as a customer sales representative! job duties Included!!

• Negotiated prices and sales contracts.
• Forecasted product requirements and organized merchandise to meet expected location demands.
• Shared detailed information regarding [Product or Service] options to help customers make decisions.
• Evaluated customer account information to assess current issues and determine potential solutions.
• Rendered ongoing support and account management to customers to maintain loyalty and continue revenue streams.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

I worked as a customer service rep with AAA roadside assistance; my job duties Included!! answering inbound calls for people needing immediate roadside assistance, help as moral support for those who were stranded, activated memberships, and processed account payments