A'Diamond Hightower
Newport News,VA
Summary
Highly organized individual with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects.
Overview
5
5
years of professional experience
Work History
General Clerk II
PCSI
01.2024 - Current
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
- Improved data accuracy by diligently maintaining records and updating information in databases.
- Ensured confidentiality of sensitive information by adhering to company policies regarding document handling procedures and data protection protocols.
- Increased efficiency by cross-training in various administrative roles for better coverage during absences or high-demand periods.
- Coordinated meetings and appointments for staff members, ensuring effective time management and communication within the team.
- Prepared professional correspondence for internal and external communication purposes, demonstrating strong attention to detail.
- Examined documents and materials, recorded changes in data and determined proper indexing or processing tasks to support office filing procedures.
- Typed letters, e-mails, memorandums and other documents and submitted work to originating staff member for review, changes and approval.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Team Lead
Highline Medical Solutions
10.2021 - 09.2022
- Implements COVID-19 related plans and coordinates with emergency, and student program plans
- Assists with coordination and implementation of COVID-19 testing as directed
- Consults with leadership and other stakeholders regarding COVID-19 and safety issues as needed
- Maintains confidentiality on all matters related to COVID-19
- Plans, organizes, coordinates, manages, and monitors projects related to COVID-19
- Creates and maintains accurate records by using various information management systems
- Collect and track data as it relates to students and staff COVID-19 vaccinations, COVID-19 test results, and close contacts as directed
- Responsible for supporting assigned school(s) and coordinating COVID-19 responses and reporting requirements
- Maintains communication with COVID-19 response team
- Facilitate tracking of quarantine and return to campus requirements and dates
- Follow-up with modified quarantine options for students and staff, as applicable
- Communicates effectively and in a timely manner any COVID-19 policy and/or guideline changes pertaining to its schools
- Develops and maintains resources for district staff and community agencies
- May travel to other sites or programs for support with COVID-19 response as needed
- Ensure Personal Protective Equipment (PPE) and COVID-19 supplies are well stocked and maintained for site/programs as needed
- Perform other related duties as assigned that support the overall objective of the position.
Screener
Community of Faith Mission
01.2022 - 03.2022
- Welcome and record attendance for participants, and monitor participant movement
- Maintain a safe, friendly, supportive and inviting environment
- Work compassionately with those who have difficulty engaging with service providers
- Ensure the facility is maintained in a clean and orderly fashion.
Specimen Accessioner
Labcorp (Temp)
10.2021 - 12.2021
- Receive and open specimen bags
- Enter inventory, patient demographics, and test codes into the computer system
- Prepare specimens for laboratory testing and analysis
- Ensure specimens and requisitions are correctly labeled
- Validate requisitions against specimens before scanning into the system.
Customer Success Specialist
Smithfield Foods
08.2020 - 04.2021
- Handle outbound and inbound calls
- Process purchase orders
- Assist with freight organization
- Manage multiple accounts
- Create daily or weekly reports.
Buyer Assistant
Hampton University
08.2019 - 02.2020
- Process requisitions from different departments within the campus
- Email purchase orders to vendors
- Handle invoices and quotes
- Contact vendors regarding orders
- Handle change of orders
- Answer phones
- Provide great customer service
- Proficient in Excel.
Education
Diploma of Completion - Professional Esthetics
Centura College
Chesapeake, VA06.2023
High School Diploma -
West Laurens High School
Dexter, GA05.2017
Skills
- Microsoft Office
- Document Scanning
- Invoice Processing
- File Organization
- Mail Sorting
- Shipping and receiving
- Typing Speed
- Prioritization
- Cash Management
- Spreadsheet development
- Administrative tasks
Timeline
General Clerk II
PCSI
01.2024 - Current
Screener
Community of Faith Mission
01.2022 - 03.2022
Team Lead
Highline Medical Solutions
10.2021 - 09.2022
Specimen Accessioner
Labcorp (Temp)
10.2021 - 12.2021
Customer Success Specialist
Smithfield Foods
08.2020 - 04.2021
Buyer Assistant
Hampton University
08.2019 - 02.2020
Diploma of Completion - Professional Esthetics
Centura College
High School Diploma -
West Laurens High School
Similar Profiles
Wilma AdizasWilma Adizas
Cook 1 at PCSICook 1 at PCSI
Alexis M. PriceAlexis M. Price
IT Support Technician at PCSIIT Support Technician at PCSI
Isaiah WaltonIsaiah Walton
Dining Facility Attendant at PCSIDining Facility Attendant at PCSI