Adiba Mansour
Queens,NEW YORK
Summary
Easygoing Assistant Pharmacy Manager building and sustaining friendly customer relationships. Gifted at providing various immunizations and comprehensive medication reviews. Skilled at effectively counseling patients in person and over the phone. Outstanding recordkeeping and file maintenance abilities. Seasoned Pharmacist Manager excels in supervising, monitoring and evaluating quality and effectiveness of patient care provided by pharmacy staff while filling over [Number] prescriptions per week. Commended for increasing immunizations and prescriptions by over [Number]%. Organized and accurate with flexible availability.
Overview
2
2
years of professional experience
Work History
Pharmacy Manager Assistant
Steinway Pharmacy
Queens, NY
01.2021 - Current
- Managed weekly schedules and requests for leave.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Improved organization and supply management policies for medicines and materials.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Programmed, directed and rectified pharmacy procedures.
- Provided patient counseling regarding OTC medications.
- Managed medical supply inventory, complying with applicable laws and regulations.
- Refreshed displays monthly and optimized point-of-sale items based on season.
- Secured prescription drugs to prevent incidents of theft.
- Developed system of inventory recordkeeping and control to detect shortages or discrepancies in controlled substances.
- Oversaw organization of inventories, maintaining security standards and [Type] compliance.
- Compounded, dispensed and mixed various medications for patients.
Education
High School Junior -
Razi School
QueensSkills
- Decision Making
- Data Analysis
- In-Service Programs
- Process Implementation
- Service Utilization Improvements
- Budget Development
- Epic Systems
- Time Management
- Medical Condition Coding Software
- Verbal and Written Communication
- Expenditure Authorization
Languages
English
Full Professional
Arabic
Full Professional
Korean
Limited
Turkish
Limited
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Timeline
Pharmacy Manager Assistant
Steinway Pharmacy
01.2021 - Current
High School Junior -
Razi School