Adicyn Reese Davis
Dallas,Texas
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Stella Nova
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Followed exact recipes for mixing and preparing beverage and food items.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Promoted additional items with beverages, increasing store sales.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Packaged bagels, muffins and other food items for customer purchase.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Server
Pappasito Cantina
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Shift Leader
Vitality Bowls
11.2021 - 06.2022
- Investigated safety incidents and reported findings to supervisor
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment and facilities sanitary
- Organized eating, service and kitchen areas
- Balanced receipts and payments in cash registers
- Notified kitchen personnel of shortages and special orders
- Accepted payment from customers and made change as necessary
- Requested and recorded customer orders, and computed bills using cash registers, multi counting machines, or pencil and paper
- Communicated with customers regarding orders, comments and complaints
- Monitored and ordered supplies and food items and restocked as necessary to maintain inventory
- Washed dishes, glassware and silverware after meals
- Took customers' orders and wrote ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders
- Distributed food to servers.
Rehab Intern
Mansfield Chiropractic
08.2021 - 03.2022
- Monitored patients' comfort and safety during tests, alerted physicians to abnormalities and changes in patient responses
- Explained testing procedures to patients to obtain cooperation and reduced anxiety
- Adjusted equipment and controlled according to physicians' orders and established protocol
- Attached electrodes to patients' chests, arms and legs, connected electrodes to leads from electrocardiogram (EKG) machine and operated EKG machine to obtain reading
- Responded quickly to meet customer needs and resolve problems.
Camp Counselor
Camp Thurman
05.2019 - 08.2019
- Remained calm in emergencies and stressful situations
- Supervised field and pool areas and responded to accidents and emergency situations
- Communicated with parents and answered questions regarding camp prices and activities
- Addressed camper concerns and promptly resolved disputes
- Assisted with maintenance and improvement of camp property
- Performed first aid and treated camper injuries according to safety procedures
- Took note of camper dietary restrictions and allergies and provided accommodations during mealtimes
- Enforced camp safety guidelines and conducted disciplinary action following infractions
- Organized and explained rules for various team games and activities
- Demonstrated proper use of facility equipment to campers
- Offered guidance in group and camp-wide activities
- Directed campers indoors during periods of inclement weather
- Checked on campers with medical needs or disease symptoms and communicated with nurses regarding treatment
- Greeted new arrivals to activities, introduced them to other participants, explained facility rules and encouraging participation
- Oversaw purchase, planning, design, construction and upkeep of recreation facilities and areas
- Organized, led and promoted interest in recreational activities.
Education
Bachelor of Science - Cell Biology And Anatomy
University of Oklahoma
Norman, OK05.2023
Skills
- Training Assistance
- Team Leadership
- Employee Coaching and Motivation
- Conflict Resolution
- Customer Service Management
- Role Modeling
- Individual and Team Goals
- Sales Reporting
- Sales Expertise
- Suggestive Selling
- Regulation Enforcement
- Price Verifications
- Cash Sales Counts
- Smoothie Making
- Task Monitoring
- Employee Support
- Coffee Expertise
- Beverage Preparation
- Menu Memorization
- Ordering Procedures
- Food Preparation
- Up-Selling
- Espresso Machine Operation
- Food Running
- Opening and Closing Duties
- Adaptive and Creative
- Active Listener
- Product Displays
- Friendly and Outgoing
- Excellent Memory
- Conflict Mediation
- Retail Management
- Performance Improvement
- Professional Demeanor
- Safe Food Handling Practices
- Point of Sale Operation
- Safe Food Handling
- Cooking
- Team Player
- Exceptional Customer Service
- Inventory Management
- Product upselling
- Adaptability
- Problem-solving
- Customer service
- Reliability
- Order taking
- Time management
- Sales techniques
- Drink customization
- Decision-making
- Attention to detail
- Quality control
Certification
Business literacy
Volunteer Experience
- 11/2019, 11/2021, I came to mission Arlington three times a year throughout my four years of Highschool, I got the pleasure of helping with their Christmas festivities and Playing bingo with the elderly
- 05/2017, 07/2017
Timeline
Barista
Stella Nova
08.2023 - Current
Server
Pappasito Cantina
05.2023 - 08.2023
Shift Leader
Vitality Bowls
11.2021 - 06.2022
Rehab Intern
Mansfield Chiropractic
08.2021 - 03.2022
Camp Counselor
Camp Thurman
05.2019 - 08.2019
Bachelor of Science - Cell Biology And Anatomy
University of Oklahoma
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