Assisted with recruiting, interviewing, and hiring new department employees.
Facilitated process improvements by automating manual tasks, increasing efficiency within the finance function.
Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
Set clear departmental objectives and developed effective strategies to achieve targeted goals.
Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
Successfully managed multiple audits, ensuring accurate financial information was presented to external parties without discrepancies or delays.
Established strong relationships with banking partners to facilitate access to essential funding channels.
Verified compliance of financial policies and accounting procedures against federal regulations.
FINANCE MANAGER
Auto Nation Chevrolet
09.2003 - 12.2005
Reviewed documentation and identified financial discrepancies where applicable.
Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Collaborated with cross-functional teams for strategic business planning and growth initiatives.
Implemented risk management strategies to protect company assets and minimize losses.
SERVER/MANAGER
SAM SELTZER'S
09.1998 - 08.2003
Trained servers on order management, food service quality and how to build rapport with guests.
Welcomed and greeted guests before presenting special menu items to clients.
Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
Led team of servers to consistently meet customer service and sales targets.
Completed daily procedure checklist and communicated changes to servers and kitchen staff.
Liaised between servers and upper management to address issues and manage challenges.
Monitored server performance and provided feedback to enhance server delivery.
Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.
Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
Conducted performance evaluations to identify needed merit raises or disciplinary actions.
Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
CREW SUPERVISOR
WENDY'S
07.1994 - 07.1998
Achieved high-quality results with meticulous attention to detail in all tasks performed by the crew.
Provided ongoing training and mentorship to new crew members, enhancing overall team performance.
Reduced safety incidents by conducting thorough safety briefings and enforcing strict adherence to safety protocols.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Promoted a culture of accountability within the team by setting clear expectations and holding individuals responsible for their actions.
Increased crew efficiency by implementing effective scheduling and task delegation.
Maintained accurate records of crew attendance, hours worked, and task assignments for efficient payroll processing.
Demonstrated commitment to continuous improvement by seeking out industry best practices and incorporating them into daily operations when appropriate.
Resolved issues quickly to maintain productivity goals.
Evaluated crew performance regularly against established metrics, providing constructive feedback to enhance individual skillsets.
Streamlined workflow processes, identifying inefficiencies and implementing improvements for increased productivity.
Championed workplace diversity initiatives, creating an inclusive environment where all team members felt valued and respected.
Education
Bachelor of Arts - International Business And Finance
University of South Florida
12.2003
Bachelor of Arts - Business Administration
Hassan II
Casablanca, Morocco
12.1997
Timeline
FINANCE DIRECTOR
MERCEDES BENZ OF TAMPA
01.2006 - Current
FINANCE MANAGER
Auto Nation Chevrolet
09.2003 - 12.2005
SERVER/MANAGER
SAM SELTZER'S
09.1998 - 08.2003
CREW SUPERVISOR
WENDY'S
07.1994 - 07.1998
Bachelor of Arts - International Business And Finance
Assistant Nurse Operations Manager Ortho/Med-Surg at Orlando Health Bayfront HospitalAssistant Nurse Operations Manager Ortho/Med-Surg at Orlando Health Bayfront Hospital